Barbara Paulsen Email and Phone Number

Inventory and purchase all supplies needed for the shop on a weekly basis. Work with community members to promote events. Work with patrons to insure their experience at River Maiden is a good one and respond to customer complaints with diplomacy.

Professionally manage the day to day order fulfillment and shipping at Briar Baby. Oversee, manage, and train shipping team. Plan and establish work schedules, assignments, and shipping sequences to meet goals. Inspect materials, products, or equipment to detect defects or malfunction. Purchase shipping supplies, inspect & keep track of inventory. Communicate and coordinate with production and marketing teams regarding order fulfillment. Shipments in 2020 totaled 29,698 which was up by 3,000 pieces from 2019.

Oversee the Lawyer Referral Service and Member Benefits Program. Also, assisted the CCBA Office Manager with the day to operations of the CCBA office, which included event planning and new attorney swear-in ceremonies. Work with judges, attorneys and the public. Other general receptionist duties.

General filing, answering client phone calls, making new client folders and other office tasks as assigned.

15 years experience with banking and securities. Provided problem resolution/technical support for Regional Managers and Sales Representatives. Supervised various departments including a Securities Help Desk. Successfully built cooperative work teams and promoted productive environments. Coordinated and taught training workshops for new Sales Representatives and Sales Assistants. Received President's Award for exceptional customer service.