•Management of clinical program development and monitoring of patients at risk for lung cancer utilizing a population-based care approach. •Provide development of clinical care protocols and guidelines for patients referred to the Department of Pulmonology for assessment and care.•Act as liaison between pulmonologists and designated patients referred to the program that require close monitoring and follow up to optimize health outcomes.•Establish clinical targets for program improvement and determine measurement tools and data collection processes.•Collaborate with Chief of Pulmonology to determine annual metrics, anddetermine triggers to improve affordability and quality of care.

• Provide multi-site management of program budget, billing practices and insurance verification process.• Daily utilization of Allscripts EMR and Practice Management programs to manage patient scheduling and billing.• Work closely with four Sleep Medicine providers to identify and implement optimal treatment strategies for patients diagnosed with OSA-obstructive sleep apnea.• Provide Auto CPAP, BIPAP and ASV setup, training and patient education • Monitor inventory, regulatory compliance and strategic goals for program growth and enhancement. • Act as a resource and program consultant to nursing staff, clients and other health care professionals.

• Provided direction and oversight of daily clinical operations, productivity and department resources. • Completed routine and critical care respiratory procedures. This included aerosol therapy, oxygen therapy, non-invasive positive pressure ventilation, mechanical ventilation initiation, weaning, management, emergent airway care, intubation, assistance with percutaneous tracheostomies, bronchoscopies, arterial blood gas puncture/analysis, set-up and delivery of Flolan/Inhaled Nitric Oxide and primary respiratory provider to the rapid response and code team.• Delivered and provided service to all patient care areas including neonatal, pediatric and adult floor and intensive care units. Additionally, staffed and assisted with emergency department coverage for both adult and pediatric patient services.• Other duties included COPD patient education, bedside spirometry, coordinating shift coverage, organizing staff work assignments, as well as acting as the primary clinical resource to respiratory staff, nursing, critical care medical team and other healthcare providers.

•Assisted with fiscal and discretionary oversight of five cost centers comprised of 94 FTEs and a $10 million operating budget for the EUH Respiratory Care Division.•Worked collaboratively with front-line division supervisors to promote staff engagement and satisfaction, as well as optimize employee retention.•Conducted interviews, organized search committees and applied the Emory Healthcare targeted selection guide to recruit and retain high-performing employees. •Reviewed, monitored and implemented The Joint Commission (TJC) and Georgia Department of Human Resources (DHR) standards in the daily operations of the Respiratory Care Division to remain compliant with regulatory requirements.•Provided oversight for staff compliance with employee commitments, licensing requirements and annual department competency training.•Developed staff competency training modules; utilized the University Blackboard web-based application for staff education and evaluation.•Provided direction and oversight for the daily administrative functions of the Respiratory Department at Emory University Orthopaedics and Spine Hospital-EUOSH.•Oversaw the development and launch of the Respiratory Care Division within the newly-formed Emory University Orthopaedics and Spine Hospital (EUOSH) in 2008 as part of the institution’s multimillion-dollar expansion, and its mission to meet the increasing demand for orthopaedics and spine care.•Submitted an approved capital and operational budget of approximately $1.5 million for the initiation and ongoing functions of the Respiratory Care Division.•Developed a three-year strategic plan to implement a patient safety monitoring system and evaluation tool for orthopaedic and spine surgical patients at risk for OSA-obstructive sleep apnea. Collaborated with nursing, anesthesia, physical therapy, sleep center and product vendor to collect data and execute plan.

Respiratory Care Instructor, Georgia State University, Atlanta, GA• Provided didactic, laboratory, and clinical instruction in the area of pulmonary medicine. This included but was not limited to: establishing course format and content; and designing instructional tools such as computerized tutorials, web-based lectures, discussion boards, interactive self-assessment examinations, quizzes, power-point presentations, graphic medical illustrations, chest x-rays, computerized tomography, and video excerpts.Publications:Instructor’s Manual to Accompany Respiratory Care Principles & Practice Textbook. Author- Hess, Publisher-Mosby/Elsevier ealth Sciences, September 2001Book Review: Respiratory Care Journal September 2003, Volume 48, Number 9Respiratory & Pulmonary Medicine: An Internet Resource Guide:October 2001-September 2002 (Garcia JGN, Wiener CM, consulting editors)Intramural Grants:Georgia State UniversityFunding of Technology Fee ProposalsFunded Amount 2003-2004 Approved: $33,637.00Funded Amount 2004-2005 Approved: $33,637.00Community Service:MLK Middle School Health Career Club, Guest speaker, 01/02, 4/03, 5/04Health Occupations Students of America, 04/01, 06/03• Assessed and evaluated the application of cardiopulmonary resuscitation procedures by high school students given various simulated case scenarios.Morehouse School of Medicine Medical Post Explorers Program, Guest speaker, 10/02 Provided high-school students with an overview of the Respiratory Profession as a potential career path.Boy Scouts of America Explorers Program, 10/99, 04/00, 03/01• Educated high school students on various healthcare occupations.Health Careers Opportunity Program in collaboration with Moorehouse School of Medicine, 06/01• Provided certification to high-school students in basic cardiac life support.Awards:Georgia Distinguished Service Award 2001

Department Chair, Sanford Brown College, Kansas City, Missouri• Managed the administrative and educational components of a Cardiopulmonary Care Science Program including mission, purpose, and goals. • Established an advisory board team of healthcare managers and educators to provide clinical resources and community support.• Successfully negotiated and secured twelve contractual agreements with several healthcare institutions for student externships.• Organized and implemented a successful recruitment plan for volunteers and faculty appointments.• Established and obtained a contractual agreement with a Medical Director to provide medical expertise and direction for the program. • Managed the operational and capital budget which included direct and indirect cost such as maintenance, laboratory equipment, office supplies, salaries, travel and professional development.• Successfully completed the self-study and accreditation process as required by the Committee on Accreditation for Respiratory Care (CoARC).• Participated in health fairs, district meetings, seminars, state and national conferences to establish working relationships with various community leaders and agencies.• Developed a manual of clinical practice guidelines which included evaluation and assessment of patient care skills and infection control policies. • Worked directly with the American Lung Association-Missouri Eastern Division Camp-Superkids grant program to provide school-aged children education on the proper management and treatment of asthma. The purpose of the grant was to reduce emergency room visits, hospital admissions and frequent use of rescuer drugs.