Barbara Rouse Email & Phone Number

Brookhaven, New York, United States

• Provided administrative support to the Clerk, including writing confidential correspondence, attending board meetings and ceremonies, scheduling meetings, and handling personal needs with discretion. Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.• Acted as liaison for the Clerk's office at meetings, events, and fundraisers throughout Brookhaven Town and Suffolk County.• Wrote grant proposals, created Records Manuals, brochures, and newsletters.• Attended professional conferences, network committees and NYS Archives workshops regularly.• Organized and archived over 20,000 linear feet of paper records to optimize retrieval times and improve overall efficiency for Brookhaven Town.• Managed day-to-day operations of Records Center including all constituent and departmental research needs in accurate and timely manner. Streamlined records center operations to align with core values of integrity and service.• Provided research assistance to departments including training in the use of online records database searches and archiving principles.• Developed guidelines, implemented, and preserved policies and procedures for the retrieval and storage of archived records in alignment with Brookhaven's legal, fiscal, governmental, historical, and administrative requirements.• Worked with IT team in migration of paper records to electronic records via Laserfiche Content Management Software.•Preparation of paper records, metadata indexing, quality control of electronic records produced, management of digital format, retention and security for scanning project.•Collaborated across departments and levels of management to gain consensus on procedural documentation.• Established protocol and manuals for the maintenance, retrieval, preservation, retention, and destruction of records to ensure adherence to NYS Education Department MU-1 Records Retention Schedule and NYS Archives policies and procedures.

Port Jefferson, New York, United States

• Stayed abreast of latest trends and strategies in field by reading trade publications and attending conferences.• Assisted library patrons with any technology inquiries and resolved computer, iPad, cell phone, kindle problems.• Prepared a variety of different written communications, reports, and documents to ensure smooth operations.• Officially represented the library at local meetings and town hall events to advocate for sponsorship opportunities.• Directed product flow and informed management of delays and challenges, as well as suggested resolutions.• Worked directly with management, librarians, and circulation department to brainstorm, discuss strategy and mitigate patron issues.

Hauppauge, New York, United States

• Hired, managed, developed, and trained staff. Established and monitored goals, conducted performance reviews and administered salaries for staff of two offices.• Restructured office - including email standards, constituent contacts, contact databases, paper and electronic filing systems.• Represented the Senator at community events, ceremonies and legislative breakfasts. Presented awards and proclamations to individuals and groups.• Codified office structures and processes to promote teamwork and performance.• Coordinated Albany and District office schedules – governmental and political. Established and updated work schedules to account for changing staff levels and expected workloads. Managed supervisor itinerary and appointments and streamlined scheduling procedures.• Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.• Communicated governmental objectives across all divisions through regular correspondence and scheduled status updates.