Responsible for owning the commissions process and the performance management of the team responsible for the importing, analyzing, reconciling, and reporting of all Partner commissions. The Senior Advisor is also responsible for working across departments providing analysis, support, and collaboration to special projects throughout the company’s operation.

Managed and oversaw daily operations across all departments to ensure company objectives were being met through collaboration with C-level team and department heads and managing the tools, process, and training necessary to drive success.

Responsible for managing, coaching and recruiting sales professionals who educate and create customized communication solutions for an embedded base of customers.

Provided oversight and worked to optimize the customer experience by working with a team of managers responsible for specific areas within the Customer Care team to ensure they have the training and resources necessary for their teams to perform their job duties and exceed corporate expectations.