Barbara Smith Email and Phone Number

Receptionist mulit phone system, handled shipping UPS/Fed Ex. Assisted Plant Manager with Accounts Payables duties. Worked in Payroll several years ago. Also, handled Accounts Recievables, Collections. Assisted Warranty/Service Department in setting up appointments, typing orders for product needed for service. Sorted mail. Assisted Customer Service Department in ordering and organizing products and brochures for shipment to customers.

Customer Service Oracle/AS400 Software Accounting Excel/ Word/ OutlookPayables/Receivables Collections Scheduling appointmentPayroll

Performing a broad range of office administration duties for this leading window manufacturer with increased responsibilities throughout the years; successfully dealing with Chapter 11 issues and several ownership changes; effectively communicating with corporate offices and plant management as needed; duties include:Customer Service Representative, receiving customer calls, entering orders, managing sales and production issues related to the customer.Service Warranty, arranging appointments, assessing customer issues, complaints and requests as well as ordering needed parts.Receptionist, providing polite, fast, friendly service on a multiple line phone system, coordinating special events and visits; managing all incoming and outgoing mail and packages with USPS, UPS and FedEx.Accounts Payables / Receivables, managing Payables and Receivables with suppliers and customers; collections of delinquent accounts, filing liens and pre-liens on properties as needed; during a bankruptcy assisted in taking an over ninety volume of approximately 1.5 million down to 300k in the over 90 days past due.Recognized as extremely organized, fast, and professional.