Barbara Sutton Email & Phone Number

Bryan/College Station, Texas Area

-Prospect new business from current and new customer leads.-Contact management of current customer base, insuring advertising needs are met.-Preparation of advertising quotes and insertion orders for 13 military newspapers.-Coordination of special event advertising.-Represent publisher at trade shows, chamber events, rotary functions-Follow through of advertisements, from initial contact through artistic production, proofing and print.

-Assistant to Medical Director and Business Manager of large multi-specialty medical practice.-Evaluate efficiency of operations of various off-site practices within the group, make recommendations and implement required operational changes to improve performance of personnel and better patient flow to result in improved patient satisfaction.-Liaison with staff physicians and administration.-Mediate employee disputes and counsel of staff. Make recommendations of continuing education for managerial training, employee performance and interpersonal skills development.-Redeveloped procedures for increased accountability of funds collected and reported by off-site facilities. Handled patient complaints aimed at 100% patient satisfaction.

-Overall responsibility for the operations of a four-physician group practice.-Preparation and fiscal management of practice finances.-Personnel management of nursing/support staff of 14.-Facilities management. Provider contract negotiation and management.-Payroll for practice including 401K management.

-Overall responsibility for operations of large Residency Training Program’s model outpatient clinic, including high volume of Obstetrics.-Preparation and fiscal management of a $3.5 million budget.-Personnel management of nursing/support staff.-Facilities management.-Re-model and Expansion Project coordinator.-Develop and teach Practice Management curriculum in accordance with AAFP standards. -Provider contract negotiation and management including multiple managed care contracts.