Barbara Van Beek Email & Phone Number

The Hague, South Holland, Netherlands

- Administrative monitoring of the legal procedure relating to obtaining and maintaining a patent;- national and international correspondence, among others: customer contracts, international agents and European authorities such as the European Patent Office;- recording and maintaining terms;- performing basic accounting tasks;- carrying out general.

Netherlands

• As a Virtual Assistant I work fully remote and take on roles in sales, (contract-) administration, client relations, project coordination and customer service. I take on multiple assignments at once:
• Project coordinator at We Drive Solar
• Recruiter at AnalitiQs
• Customer Engagement Executive at NORNORM

Utrecht, Netherlands

• We Drive Solar is a start-up in the car sharing industry, providing innovative mobility solutions. As a Project Coordinator my tasks included:
• sales: analysing the client's needs and writing proposals, drafting and negotiating contracts;
• project coordination: main point of contact for all stakeholders, in charge of project planning;
• marketing: creating promotional material (flyers/webpages), liaise with clients on promotional activities;
• administration: manage orderly filing of documents and creating data overviews for management.

The Hague, South Holland, Netherlands

• As one of the first members to join the Customer Engagement team, I was closely involved in the launch phase of a fast-paced international start-up. Working alongside the CCO my tasks included:
• assist in creating templates for official company documents together with management and our legal team;
• actively contribute to improving processes and shaping the customer journey;
• provide sales support by engaging with prospective clients via video calls, phone and email;
• create a proposal in collaboration with our Design Team, draft and coordinate the signing of the contract.

The Hague Area, Netherlands

• Mobike is one of the world's largest bicycle sharing company. For Mobike's Western Europe branche I performed a broad range of supporting tasks:
• assist the Director with ad hoc tasks, e.g. market research and compiling data overviews in Excel;
• administrative tasks, e.g. opening bank accounts and handling company registry documentation;
• support our Accounting department with the administration of invoices and audit preparation;
• provide HR support, e.g. liaising with our payroll provider and devise recruitment strategy.

The Hague Area, Netherlands

• I provided day to day operational mobility advisory services to employees assigned to work on project sites abroad. My tasks included:
• draft, issue and discuss the international assignment terms and conditions with the employee;
• ensure the timely flow of information and documentation to HR, Payroll and Expatriate Tax;
• making travel, immigration and accommodation arrangements;
• develop assignment terms and conditions for new projects in collaboration with Project Management;
• proactively contribute to the development of International Mobility policies and procedures.

Amsterdam Area, Netherlands

• I coordinated the relocation process for globally assigned employees for our client ING Bank in line with the Service Agreement. Tasks included:
• main point of contact for assigned employees and in- and external suppliers;
• monitoring of the relocation process, anticipating needs and solving problems;
• prepare, submit and track immigration applications;
• coordinate arrival and departure services in collaboration with in- and external suppliers.
• Ensure timely invoicing and filing of each case.

Hoofddorp, The Netherlands

• I managed the international shipping of household goods for internationally assigned employees for our client Shell. Tasks included:
• Manage and assign tasks to in- and external suppliers, overseas vendors and freight forwarders.
• Closely monitor and ensure timely delivery of moving services in line with Shell policy.
• Maintain close communication with all stakeholders to ensure the flawless execution of each move.
• Administer each move in the central tracking system, and ensure filing of all documentation.

Shanghai City, China

• Handle hotel reservations inquiries and inbound / outbound phone calls.
• Manage relationships with hotels by providing account management support.
• Resolved complaints and conflicts by liaising between guest and hotel.

Shanghai, China

• Oversee the day-to-day management of the Customer Service Department, supervise and coach other staff members, manage the maintaining of records.
• Supervise the smooth operation of the international relocation of customers' household goods
• Coordinate each move by working closely with other specialist team members and overseas partners.
• Manage all invoicing for private clients and booking agents.
• Build and maintain rapport with clients and internal and overseas partners.

Msc China In The International Arena

Ba General Social Sciences, Social Policy

Grammar School