Responsible for successful implementation of a project on time and on budget. To ensure successful execution, Senior Program Manager is required to coordinate with all parties and participants involved in the project, plan the schedule, manage project resources, manage completion milestones, identify and manage risks, implement change control when required, effectively communicate with the team, accurately report financials, and use analytical skills to identify trends. On large engagements, Project Managers will functionally report to this position.

Supervise, coach, motivate and mentor Teams of Senior Project Managers, Project Managers, Engineer-Capacity Managers, Planners, and Facility Administrators.• Manage performance, setting goals, tracking results, administrative/personnel issues and develop the capabilities/expertise of each member. • Recognizes important relationships between rewards, reinforcement and results. Brings out the best in each employee in leading by example.• Creates seamless TEAMS built on the importance of TEAMING. • Network responsibility for: California and Nevada ATM offices inclusive of Lucent CBX500 ATM switches, GX550 ATM switches, Alcatel 7670 ATM switches, and 7670 Alcatel ATM switches. DSLAM offices with Alcatel switches. Cascade 9000 switches. Alcatel 36120 switches. Cisco NAP switches. Nortel CVX1800 switches. State of California private network consisting of Alcatel 7470 ATM switches, Lucent CBX500 ATM switches and Alcatel 36120. ATM Engineer Certified with Global Knowledge 2001

Coordinated local and statewide projects involving multiple Engineering work groups, Marketing, Operations, Vendor and TELCO Organizations as a Technical Project Manager. Worked closely with Planners, Capacity Mangers, Central Office Engineers and Facility Administrators in Network Planning and Engineering. • Designed and implemented project tracking spreadsheet for NP&E. This provided a central point of reference for project status thus resulting in a reduction in overall implement ion time from planning to test and turn up.• Primary trainer for new project managers for the organization.• Lead Project Manager for a large project roll out. Teamed with TELCO transitioning portions of equipment while coordinating with vendor on installations.

Primary resource for the provisioning process, responsible for managing the implementation of voice and data orders for business customers including complex order issuance, post cut-over-follow-up, customer product design/redesign, coordinate complex installations, upgrade sales and billing explanations/resolutions.• Recipient of the prestigious President's Club award for 1997 and the Market Leader award for Q7.• Responsible for the development of matrix to schedule and track training both mandatory and job requirement for 16 Sales Support Managers.• Volunteer Coordinator with "Expanding Your Horizons" for value of math and science for 700 girls, grades 6 through 12.

Positions: Production Control Planner, Stockroom & Shipping Supervisor, Lead Production Dispatcher, Documentation Control Administrator, Production Dispatcher and Material Handler.• Introduced and implemented the Buyer/Planner position at the company.• Responsible for planning, contract negotiations and purchasing of 5000 piece parts and sub-assemblies to support three product lines of capital equipment for customer orders.• Supervised and trained multiple work units including establishing job performance standards and reviews.• Successful supervision of a multi-million dollar stockroom with year-end audit accuracy level of 99.95%, exceeding all company quality control performance levels. • Responsible for creating and monitoring operational procedures for Production Control, Purchasing, Stockroom, Documentation Control and Manufacturing Engineering departments to ensure quality control.