Retail

Serve as a strategic partner to the executive team, leading multiple business and human capital initiatives. Advise the executive team regarding organizational design and change management to shape the vision and mission of the organization. Establish and align structure across the organization; build high-performing teams, implement systems and processes, and provide executive leadership to drive growth, innovation, and continuous improvements.• Accelerated growth, promoted organizational… Show more Serve as a strategic partner to the executive team, leading multiple business and human capital initiatives. Advise the executive team regarding organizational design and change management to shape the vision and mission of the organization. Establish and align structure across the organization; build high-performing teams, implement systems and processes, and provide executive leadership to drive growth, innovation, and continuous improvements.• Accelerated growth, promoted organizational evolution through “Outside the Box Thinking” and multi-industry fusion partnerships.• Heightened local and targeted demographic awareness through proper marketing and enhanced customer services; achieved a minimum of 10% increase in profitability.• Tracked and analysed key metrics to identify trends and create solutions, launching a succession planning process, developing competency-based development plans, and supporting the performance appraisal process. • Slashed operational expenses by 10% through active coaching and training programs focused on preventative maintenance, troubleshooting, and IT related issues; reduced operational downtime. • Coached senior leadership concerning organization readiness; conducted assessments, facilitated trainings, improved communications, and translated action plans into strategies, establishing accountability and consistency.• Managed policy content, delivery, and infrastructure for the organization, leading compliance initiatives in accordance with Service Asset Protection / Shrink Audits, Health and Safety Inspections. Show less

Aligned human capital programs with organization objectives, coordinating strategic planning of HR projects across the enterprise. Led organization redesign and change management of internal functions, establishing the framework for a high-performance culture while facilitating change management efforts to sustain development. • Assessed and communicated human resources needs across the organisation and developed integrated solutions; provided expert opinion regarding recruiting… Show more Aligned human capital programs with organization objectives, coordinating strategic planning of HR projects across the enterprise. Led organization redesign and change management of internal functions, establishing the framework for a high-performance culture while facilitating change management efforts to sustain development. • Assessed and communicated human resources needs across the organisation and developed integrated solutions; provided expert opinion regarding recruiting, success planning, workforce planning, and change management initiatives. • Improved WCB Employer Report Card by boosted safety operations and quality management systems. • Led workforce planning and forecasting, talent acquisition strategy development, talent management, organizational development, and compensation/benefits administration.• Spearheaded programs and initiatives that improved employee morale and job satisfaction; monitored progression, making adjustments to keep positive perceptions within the company, and reducing turnover. Show less

Managed all aspect of store operations, including customer service and sales, recruitment and retention, inventory management, and financial planning. Generated schedules and coordinated daily assignments, promoting a high energy, sales focused environment. Collaborated with store leadership to evaluate financial reports and customer service metrics to develop strategic plans to generate company growth and increase revenues. • Introduced multi-departmental training curriculum programs… Show more Managed all aspect of store operations, including customer service and sales, recruitment and retention, inventory management, and financial planning. Generated schedules and coordinated daily assignments, promoting a high energy, sales focused environment. Collaborated with store leadership to evaluate financial reports and customer service metrics to develop strategic plans to generate company growth and increase revenues. • Introduced multi-departmental training curriculum programs, accurately identifying and addressing opportunities to optimize performance and maximize returns; aligned wages with structure to maximize profit margins. • Structured operations by promoting team collaboration to establish store objectives and support the decision-making process; built a strong foundation by focusing on teamwork on customer satisfaction. • Keenly focused on developing teams and nourishing professional development; empowered the analysis of data and information to shape customer engagements.• Converted Zellers into Walmart locations, coordinating all aspects of the grand opening. Show less