Independent Business Consultant working with various clients including state and government entities in the role of Sr. Project Manager and Project Manager.

Facilitate continuous improvement process projects for the implementation of specified new SCM standards for the CompanyManage job complexity through situational adaptability and project planningAlignment of strategic initiatives with department goals by presenting findings, feedback, and best practices to stakeholders across the EnterprisePresent compelling arguments to support decisions, with data to back up proposed solutionsChallenge others’ assumptions and goals in a constructive manner to work toward mutually agreed upon outcomesSupport resources through effective collaboration, 1-on-1s and change managementConduct performance measurement through use of KPIs and general analysis

Displayed balancing stakeholders by keeping a variety of Leaders up to date on project status in the manner they are accustomed toUnderstood and met internal/external Stakeholder requirements, expectations, and needsSuccessfully led strategic initiatives that contribute to revenue growth and annual cost savingsUncovered root causes by evaluating risks/benefits of solution options and communicating with Stakeholders and LeadersDelivered quality service and reduction in costs through forecasting, reporting, streamlining and automation of processes, and participation in review and negotiations of request for proposals (RFP)Acquired data from multiple and diverse sources when advising project Teams and Stakeholders Led cross-functional teams, including Officer and Director level, to successfully launch applications for the support of outsourced opportunities resulting in the increase of commercial and retail revenueResearched and provided best practice recommendations for ways to achieve project outcomesDeveloped accurate, timely and comprehensive project reports to facilitate management decisionsManaged project accountability for the core Team and other Project ManagersExecuted business reviews to ensure contractual compliance, implement operational improvements and measure performance levels through the use of scorecards and quality action teams (QAT)Managed the complete project lifecycle and implemented change management solutions

Led core teams through the complete Software Development Life Cycle and lessons learnedDevelopment and streamlining of Visio process flowsResponsible for the automation of workflows resulting in a 50% increase in process improvementsPrepared project deliverables: business justification documents, project charters, communication plans, timelines, use cases and test plans to present to senior management and executive leadershipConducted user acceptance testing, developed test scripts, and end-to-end regression testingMonitored and reported on key performance indicators to ensure project accuracy and evaluationDefined business requirements and collaborated with IT as the subject matter expert (SME)Developed training documentation and coached operational teams on new functions and processesPartnered with various stakeholders to get buy-in on strategic initiatives and execution of solutionsResponsible for the governance and implementation of department policies and procedures

Adapted communication style to meet audience needs for both internal and customer issuesCommunicated, collaborated and coordinated special projectsPresented comprehensive data analysis to support decision makingEnsured plans were followed while remaining flexible to effectively handle changeUncovered root causes to resolve issues and problems of low complexityAssisted customers in understanding current system processes Performed operational change activities

Managed project lifecycle and change management solutions with the collaboration of cross-functional teamsSpearheaded all phases of SDLCManaged time effectively through organizing work to resolve issues/questions in order to meet deadlines and service level agreementsFollowed established processes and proceduresConducted joint application development (JAD) sessionsProvided status updates and escalated challenges related to project task completionPerformed testing for new or enhanced service improvement requests and releases that impacted system users

Held TS/SCI SSBI Security ClearanceMaintenance of networks, hardware and softwareHeld lead role in the design of intranet websites, network administration and help desk supportProvide technical support, system administration, and production maintenance to operationsInstalled new software releases, system upgrades, patches, and maintained networksProvided customers with information about system functionality and business processes to promote adoptionCommunicated with the team keeping them updated and informed on task completionAsked questions to ensure complete understanding of tasks, initiatives and/or changeProcess supply chain and organizational changes with strategic direction