Barbara Groff Email & Phone Number

Burlington, Vt, Us

Vermont, United States

St Albans, Vermont, United States

Essex, Vt

▶ SCOPE: Lead end-to end project management as change advisor to drive product- and value-based solution mapping aligned with state-run healthcare programs. Acquire partnerships utilizing solutions-oriented mindset and Lean methodology. ▶ CLIENTS SERVING: Transforming Clinical Practice Initiative, Centers for Medicare & Medicaid Services ( NH) | The North Country Health Consortium (NH) | Vermont Blueprint for Health | Vermont Health Benefits Exchange▶ SNAPSHOT: Orchestrate strategic initiatives to drive change management and digital software transformations. Generate application maps to streamline processes, enhance efficiency, and accelerate productivity. Influence providers and administrative staff by educating stakeholders on primary care business transformation modeling and compliance standards. Lead full project lifecycle and offer ongoing technical support. ▶ SUBJECT MATTER EXPERT ON FEDERAL & STATE HEALTHCARE LAWS: Recruit medical practices to join transformation network nationwide, in compliance with ACA, facilitating sustainable healthcare delivery reform. Surpassed 75% graduation rate for base, aiding clients in navigating 27-step process across 5 phases.● Boosted revenue growth across 40+ medical practice base (VT and NH), increasing reimbursement rates from payers by enabling lower healthcare costs through improved patient care management and quality improvement initiatives. ● Delivered 100% passage rate for clients achieving NCQA Primary Care Medical Home Certification. ● Increased capacity 7%–50% annually across practices (15%+ average) ranging in size from staff of 3–50. ● Improved quality measures 5%–10% quarterly, demonstrating success in population management. Changed patient behavior through prevention and wellness education. ● Achieved 12% capacity increase with TAP program over 12-week period. Instituted statistical process control system to manage demand within practice.

Montpelier, Vt

▶ SCOPE: Lead clinicians through transformation initiative achieve large-scale healthcare transformation as part of a strategy advanced by the Affordable Care Act to strengthen the quality of patient care and spend health care dollars more wisely. Lead continuous quality improvement and end-to end project management as transformational advisor to drive product- and value-based solution mapping aligned with state-run healthcare programs.▶ SNAPSHOT: Develop actionable timelines to meet quality standards. Support development and customize EMRs to support evidenced-based guidelines and documentation requirements for Federal MACRA MIPS Reporting and TCPi quality measure reporting. Support implementing and upgrading EHR; and reporting from EHR.▶ KEY CONTRIBUTIONS: ● Surpassed 75% graduation rate for base, aiding clients in navigating 27-step process across 5 phases.▶ PROJECT MANAGEMENT: Facilitate organizational development, project management, practice improvement approaches and methods to build the internal capacity of a practice to help it engage in improvement activities over time. ▶ QUALITY IMPROVEMENT: Support it in reaching incremental and transformative improvement goals and to build ownership and support for continuous quality improvement. Design action plans for improvements in management of chronic conditions Provide an infrastructure that can help translate visionary policy into real world operations and sustained change.

Vermont

▶ SCOPE: Secured contract with VT Blueprint for Health- Connecting Vermonters with whole-person care that is evidence-based, patient-centered, and cost-effective. Support primary care practices and specialty medical practices to obtain NCQA recognition as patient-centered medical homes (PCMH) and Patient-Centered Specialty Practices (PCSP). Coordinate community health teams and the Hub and Spoke system of opioid disorder treatment. Full population data and analytics for policy makers, communities and providers.

Burlington, Vermont Area

▶ SCOPE: Secured contract with Oracle in conjunction with Department of Vermont Health Access (DVHA) and Department of Information & Innovation. ▶ SNAPSHOT: Led project management for ACA-mandated health insurance marketplace in VT. Oversaw global team of engineers, including managing budget and expense reports. Orchestrated project through lifecycle, utilizing Microsoft Project. Onboarded and credentialed software engineers to monitor and track progress. Achieved weekly milestones throughout lifecycle. ▶ KEY CONTRIBUTION:● Met go-live deadline for VT residents to sign up for ACA health insurance. Bypassed security glitches experienced in other states.

Incline Village, Nv

▶ SNAPSHOT: Expanded revenue stream and business growth in start-up culture, surpassing 6-figure revenue target. Improved healthcare revenue cycle and implemented compliance software, managing projects and developing system enhancements. ▶ KEY CONTRIBUTIONS:● Outlined acquisition channel strategies. Developed marketing plan with social media outreach and tradeshow presentations. ● Maximized billing reimbursement, securing 26 hospital clients. ● Closed sales, increasing customer base through lead generation and follow-up correspondence. ● Integrated product software at Baptist Healthcare, Essentia Health, Renown Medical Center, and Community Health Systems.

Portland, Oregon Area

▶ SCOPE: Vendor Relationships | Sales & Business Development | Business Operations | Manufacturing | Customer Service | Budget Control Market Research & Analysis | New Product Integration | Process Design | Contract Negotiation ▶ SNAPSHOT: Promoted to sales and project manager. Launched new product line that remains half of total revenue generation. Originally recruited by owner to lead quality assurance. ▶ KEY CONTRIBUTIONS:● Captured sales growth of 98% (2010) and 101% (2011). ● Increased sales from $1.7M to $3M. Targeted and penetrated new business, securing VWR and Liberty Medical. ● Facilitated company’s ISO 9001 certification within one year of hire, developing step-by-step planning model. ● Achieved ISO 9001 Auditor Certification. Created procedural and production guidelines to maintain ISO compliance. ● Enhanced quality 55% and increased production capacity 28% through FIFO supply chain method and Lean process improvements.● Increased production 26% in first 6 months by implementing Kanban principles in manufacturing process.

Nevada Territory

▶ SCOPE: Led and managed 12 direct sales team reps in clinical laboratory services sales in $43M book of business territory. Recruited, trained and drove outside sales team who call on physician practices, medical facilities, hospitals and clinics to identify sales opportunities and account plans for revenue generation by acquiring new and servicing accounts. ▶ SNAPSHOT: Initiated strategic sales opportunities on behalf of national directives and project management, bringing in resources as needed in the sales cycle. Engaged the sales team to support the complete sales cycle through to closure. ▶ KEY CONTRIBUTIONS:● Managed sales processes of quoting, forecasting, budgeting, consulting, initiative sales promotions, and strategies. ● Developed marketing materials and brand strategy for project execution. ● Researched and validated large scale trends impacting demand. ● Engaged with customer executives to position the product/service models and competitive advantage of the company.

Reno, Nevada Area

▶ SNAPSHOT: Managed $19M annual budget with 28 direct reports, overseeing Lean laboratory, administration, and clinical operations. ▶ KEY CONTRIBUTIONS:● Increased client base 26% by expanding outreach in competitive marketplace. ● Reduced staff attrition 55% by developing leadership and incentive programs.

Burlington, Vermont Area

▶ SCOPE: Expanded outreach program in the medical community by outreaching the core clinical reference laboratory services as well as offering additional healthcare software solutions. ▶ SNAPSHOT: Doubled client base, creating and growing pipeline by approaching potential business clients in person and closing sales of laboratory services. ▶ KEY CONTRIBUTIONS: ● Negotiated highly competitive pricing, and offered customized services such as interfaced laboratory reports, phlebotomy services, and courier pick up. ● Worked closely with internal resources to ensure success in competitive positioning, market awareness and sales execution.

St Albans, Vt

▶ SCOPE: Directed sales account management for ceramic and material components to support high-tech industries including oil & gas, aerospace, defense, medical, telecom, renewable energy and semiconductor. ▶ SNAPSHOT: Identified and formed long lasting strategic partnerships including structuring of contract negotiation agreements. Supported engineering using several forming and machining techniques to process components made from alumina, zirconia, zirconia toughened alumina, steatite, mullite, cordierite, grade A lava, Macor®, and boron nitride, used in applications that require wear or corrosion resistance, high temperature capability, or ceramic insulators for electrical resistance. Identified and tapped new business opportunities.

Phoenix, Arizona Area

▶ SCOPE: Led team responsible for research and development and field introduction of highly competitive CMP process capital equipment for present and future node device technologies. Directed account management of Intel team. ▶ SNAPSHOT: Performed business analysis to identify process gaps, formulate tactical plans, initiate change, and implement effective solutions that deliver profit and revenue increases, efficiencies and cost reductions. Penetrated competitive markets and maximize profits and market share. ● Educated customers in the complete operation and maintenance of CMP systems. ● Provided professional engineering process development, trouble shooting and tool installation in a timely manner to meet customer demands. ● Appointed Metrology specialist on KLA-Tencor instrumentation for defect detection.

Essex Jct, Vt

▶ SCOPE: Consistently promoted into significant leadership roles in operations, project management, engineering support roles. ▶ SNAPSHOT: Directed FEOL wet processes engineering and applications support on manufacturing line. Led wet process engineer in conversion from 100mm to 200mm and to 300mm manufacturing processes. Project management of new CMP process capital equipment evaluation, install and qualification with OnTrak, DNS, IPEC wet tools. Integrated cleans and cleaning sequences at time of tech transfer into fab tooling. Solved fab problems in CMP and cleaning processing.

Bachelor Of Science - Bs, Chemistry & Medical Terminology

Activities and Societies: Phi Beta Kappa Honor Society, Alpine Ski Team

Master Of Business Administration - Mba, Marketing