Kelly Pratt Email and Phone Number
Kelly Pratt work email
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Kelly Pratt personal email
My greatest superpower is the ability to connect with others. This is what drives me to lead teams and consult with clients.I have over 9 years of experience working as a consultant and team leader. Currently, I work as a Project Manager and Consultant for Echo Consulting, where I lead clients through business transformation and change management. I'm passionate about cultivating deep relationships with my client partners and driving towards strategic change to accomplish their organizational goals. I am also a Smartsheet Product Certified User and enjoy working with clients to bring their project management systems and processes to life within Smartsheet.Previously, I have experience working for a SaaS organization within the automotive space for 7 years. With a laser focus on client retention and product adoption, I managed client partnerships ranging from single rooftop retail locations to Fortune 500 companies. Acting as a client consultant and digital marketing strategy advisor, I built client relationships through transparency, collaboration and trust.Competencies: Project Management, Digital Marketing, Data Analytics, HubSpot Inbound Certified, Presentation Skills, Cross Functional Collaboration
Echo Consulting, Llc
View- Website:
- echoconsultingpm.com
- Employees:
- 5
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Solution ConsultantEcho Consulting, Llc Oct 2022 - Present
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Implementation ConsultantEcho Consulting, Llc Apr 2021 - Oct 2022As a Project Management Consultant, I partner with clients to identify and implement solutions to address organizational challenges, improve operations and grow their business. • Analyze current business systems and processes with consideration for the entire ecosystem of the organization in order to develop strategic recommendations and proposals. • Plan, guide and monitor projects from conception through implementation.• Collaborate with client team and key stakeholders to predict and identify potential risks.• Develop tailored project management approach to meet the individual needs of the clients' team.
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Manager, Performance ManagementDealer.Com Apr 2020 - Mar 2021• Manage a team of Performance Managers supporting our OEM partners' dealership clients.• Support team members through value added engagements with clients to provide marketing consultation and ensure client satisfaction,• Oversee teams’ retention within their portfolio of dealership clients to ensure maximum customer value and satisfaction.• Evaluate performance reports and identify opportunities for optimization and improvement of clients' digital properties.• Collaborate with cross-functional teams to ensure accurate communication,documentation, and process efficiency to best serve clients. -
Program Manager - Enterprise Dealer ServicesDealer.Com Aug 2016 - Apr 2020• Managed client programs totaling $3.1 million in yearly revenue. • Oversaw a team of Digital Strategists, Advertising Strategists, and SEO Analysts tosupport company’s largest Enterprise Clients. • Maintained less than 1% churn rate, by providing an excellent customer experience and pro-active consultative engagements.• Provided consultative strategic digital marketing recommendations in order toachieve improved results.• Worked effectively with internal and external teams to support our clients throughnew product and technology launches.• Utilized project management software and techniques to manage large-scaleadvertising, design, marketing, and operations initiatives.• Coordinated with development teams utilizing Agile and SCRUM methodologies toidentify scope and requirements to execute on custom client requests.
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Senior Digital Advisor - Strategic AccountsDealer.Com Jul 2015 - Aug 2016Burlington, Vt• Managed 25 dealership accounts within Dealer.com’s largest major account. • Conducted monthly meetings with business owners of each dealership to review performance of KPI’s and strategy recommendations.• Presented and executed on digital strategy recommendations – including SEO, SEM, CRM, Web Content and UX recommendations. • Accountable for web development issue resolution and feature requests to facilitate successful digital marketing activities and data tracking. • Use technical and business development skills to increase clients’ utilization of current products and technology.
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Digital Specialist - Strategic AccountsDealer.Com Dec 2013 - Jul 2015• Managed 200+accounts for two of the top automotive groups in the U.S.• Collaborated with various teams across the organization to accomplish client requests including technical support, client services, and website development.• Managed complex projects concurrently such as website launches, design upgrades, 3rd party code integrations, and custom development requests.• Created processes to better serve our clients.
Kelly Pratt Skills
Kelly Pratt Education Details
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Marketing -
Champlain College DublinMarketing
Frequently Asked Questions about Kelly Pratt
What company does Kelly Pratt work for?
Kelly Pratt works for Echo Consulting, Llc
What is Kelly Pratt's role at the current company?
Kelly Pratt's current role is Solution Consultant | Passionate Problem Solver | Change Driver | Health Coach | Mom.
What is Kelly Pratt's email address?
Kelly Pratt's email address is ke****@****gpm.com
What schools did Kelly Pratt attend?
Kelly Pratt attended Champlain College, Champlain College Dublin.
What are some of Kelly Pratt's interests?
Kelly Pratt has interest in Traveling, Live Music, Food Enthusiast, Nonprofit Endeavors.
What skills is Kelly Pratt known for?
Kelly Pratt has skills like Marketing, Digital Marketing, Customer Service, Advertising, Leadership, Analytics, Social Media, Paid Search Strategy, Search Engine Optimization, Search Engine Marketing, Strategy, Customer Retention.
Who are Kelly Pratt's colleagues?
Kelly Pratt's colleagues are Caroline Crouch Henne, Abby R., Melissa Douillard, Michael Knutzen, Jason Yanus, Mba, Barbara Groff.
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Kelly Pratt
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Kelly Pratt
Senior Cloud Consultant | Project Manager | Experienced In Nonprofit Operations & Program ManagementColumbus, Oh3texascasa.org, gmail.com, cloud4good.com3 +144091XXXXX
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