I am a flexible and detail oriented customer service representative with over 20 years of experience in client retention, account management and conflict resolution. I possess excellent communication and presentation skills. I am skilled at managing responsibilities in a fast paced, high volume environment. I have proven ability to work independently and in a team. I have four years of training delivery experience with a known ability to clearly and efficiently deliver training initiatives. I have knowledge of training design and development.
Listed skills include Conflict Resolution, Training Delivery, Call Centers, Organizational Development, and 20 others.