Barbara Clay Email & Phone Number

Minneapolis, Mn

RGA supports clients and partners around the world through innovative approaches and customized solutions as the only global reinsurance company to focus primarily on life- and health-related reinsurance solutions.• Our core products and services include life reinsurance, living benefits reinsurance, group reinsurance, health reinsurance, financial solutions, facultative underwriting, and product development• RGA ranks #251 on the 2018 Fortune 500 list. The list ranks U.S.-based companies by total revenue• As of December 31, 2017, RGA had approximately $3.3 trillion of life reinsurance in force and assets of $60.5 billionOur Vision RGA is an integral and trusted partner, a respected leader, and a long-term value creatorOur Mission Enhancing our partners' prosperity by supporting their financial and risk management capabilities• Lead and manage direct P&L of medical management for major accounts and key clients.• Direct a team of 8 performing case management and medical risk consulting through the ROSE Consulting program.• Apply expert-level marketing and risk assessment skills and experience evaluating medical reinsurance risks.• Main client contact on clinical programs and internal liaison between Underwriting, Actuarial, Account Services, and Claims departments.• Serve as a key member of the leadership team providing strategic direction and fostering a spirit of collaboration/coordination among all work areas.

Greater Minneapolis-St. Paul Area

Led the product development/operations/training team supporting the sourcing, evaluation, and implementation of effective new business initiatives that enhance the consumer credit experience and continually improve existing programs. Led the HPF transformation to pivot from the distressed market and enhance the performing market, improving credit access and responsible borrower behavior. Over 9 million consumers served since 2006.CREATED STRATEGY AND LED PRODUCT DEVELOPMENT FOR INNOVATIVE HOUSING COUNSELING• Drive new product/program opportunity to deliver the $35M funding sourced through fee for service, philanthropic, and federal grant funding.• Developed and implemented business planning tools and sourcing frameworks to ensure compliant and effective process.• Developing mortgage/housing counseling industry-changing platform utility through agile process.• Partnering with GSE's to create LMI programs for sustainable access to credit.

Greater Minneapolis-St. Paul Area

Developed and delivered integrated solutions to include accredited product capabilities to the United Healthcare and the external market in the areas of commercial, Medicare, and Medicaid membership. Led a team of product managers to analyze markets, position products effectively to increase market share, direct product integration across business units, manage P&L and ROI expectations, and evaluate current product lines to achieve profitability. Served over 24 million consumers, meeting revenue and ROI expectations.LED PROGRAM STRATEGY TO IMPROVE PRODUCTS AND EXCEED REVENUE GOALS• Exceeded revenue and ROI goals year over year.• Successfully integrated +5 million Medicaid, Medicare, and Acquisition consumers to OptumHealth, resulting in product, process, customer service, quality, cost, and technology optimization. • Enhanced products to improve consumer reach rates for hospital discharge referrals from 60% to 80%.COLLABORATED WITH TEAMS RESULTING IN ENGAGED EMPLOYEES AND AWARD-WINNING SERVICES• Recipient of 2 Platinum awards from Dorland Health for delivering effective and positive member experience programs.• Achieved 100% team participation in company survey with results noting the highest employee engagement for the business unit.

Strategically directed the SS&P performance management areas to ensure optimal support and infrastructure to meet SS&P business objectives while proactively mitigating risk. Responsible for business systems, tools, policies/procedures, risk/compliance, financial analysis/reporting, integration activities, and communications.LED START UP AND CREATED BEST-IN-CLASS STRATEGIC SOURCING PLATFORM CORPORATE-WIDE • Drove annual sourcing P&L saves of $43 million or 22% of spend through effective leadership, providing analysis, systems, and tools to support the sourcing efforts at a time when the company was going through a simultaneous merger and acquisition.• Leveraged strategic sourcing solutions across ResCap, building best-in-class sourcing competencies while moving the business from a decentralized to center-led approach.• Significantly reduced compliance risk through the selection and implementation of the contract management and spend analysis systems at time when regulation requirements were difficult to meet. Tools were eventually used across GMAC.• Established an effective organization to meet and exceed sourcing goals, creating and implementing the Performance Management Director role by collaboratively working with sister company during the merger of the two organizations.