Barbie Hutton Email and Phone Number

• Partner with local Staffing Offices on SOW-based resource needs, including; resource identification and processing for on-boarding, off- boarding, reporting and metrics and resource maintenance• Responsible for the day-to-day execution of the service delivery• Regular interaction with TEKsystems Staffing and Global Service businesses• Responsible for managing multiple projects/resource teams at a time • Ensure all IT Flexible Capacity Resources are properly on-boarded via the Resource Allocation Management Program (RAMP) • Perform periodic customer, project, and solution “health checks” with client project teams• Understand and manage customer needs and requirements (resource management/oversight) to ensure contract compliance and customer satisfaction• Ensure determined Flexible IT PMLC processes and methodology is adhered to• Conduct customer touch points and provide feedback throughout the year on employee performance where required• Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies• Provide delivery assurance of services for clients through a range of internal and external functions in the following areas: on-boarding, off-boarding, reporting and resource maintenance

• Manage the coordination and implementation of one or more projects throughout their lifecycle.• Focus in the Infrastructure Services division that provides project based and maintenance solutions for clients utilizing flexible delivery options.• Responsible for overseeing technicians while on client site and answering any logistical questions. • Responsible for organizing and uploading documentation on company SharePoint site.• Utilize past recruiting experience to match Delivery Manager/Project Manager resumes with each project TEKsystems secures as a client for Global Services. Project Experience:• Cisco iOS Card Replacement/Server Room Site Surveyo Oversee technicians while on client site as they replace iOS card and survey the network rack systems in server room.o Utilize Google Drive, DropBox, and other collaboration tools to organize and receive technician site survey pictures.• Windows 7 Upgradeo Responsible for creating Daily Reports/Work Orders for each worksite and sending to the client each day Consists of compiling the number of devices completed and any outstanding issues for detailed discussion and resolution.

Project Experience: • Windows 7 Upgrade (IE9, Office 2010) – Workstream Lead, User Scheduling• Office 365 – Workstream Lead, Pre-Deployment Testing• Platform Modernization – Workstream Lead, Server Retirement (Virtual and physical)- Migration from Windows 2000, Oracle 9.x/10.x, SQL 2000/2005, Citrix 3.0/4.5 to Windows 2008, Oracle 11.x, SQL 2008, Citrix 5.0/6.5• Systems Center Operations Management (SCOM) 2012 – Project Manager- Migration from SCOM 2007 to SCOM 2012Responsible for overall project management, business and co-supplier relations, scheduling, testing plan, and delivery for the business aligned projects.Develop project charters, plans, schedules, budget estimates, and stakeholder analysis.Utilize methodology as instructed by the Infrastructure Program Manager and Change Manager.Support the development and management of the project funding and business case.Build matrix’d project teams and document and communicate roles and responsibilities.Build a cohesive project/program team and provide the leadership necessary to maximize the team’s success.Manage and maintain project timeline & project deliverables.Appropriately manage change requests, action items, issues, risks and decisions throughout the life of the project, escalating when appropriate.Work with the operations group to ensure production readiness and operational turnover.Coordinate project activities with other program and project managers.Deliver status and other project reporting covering key activities, milestones, status and dependencies routinely as defined by the Infrastructure Program Manager.Develop and present executive level presentations and communications plans.

Develop creative recruiting resources including LinkedIn, Facebook, Twitter, job postings, sourcing, and networking events to attract qualified professionals interested in contract, contract to hire and direct placement employment.Conduct phone screens, skills testing via PreVisor, office interviews, and reference checks to qualify potential candidates.Interface with hiring managers to qualify requirements and determine customer needs.Negotiate wage rates and other terms and conditions of employment with candidates including medical benefits, vacation/holiday pay, and contract duration, and gain commitment from candidates for current and future job requirements.Work with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients' staffing requirements.Prepare resumes for presentation to clients and coach candidates through the client interview process.Maintain relationships with industry contacts to provide customer service, gain industry knowledge, and obtain referrals and sales leads.Maintain excellent documentation with TEKsystem’s internal CRM system.Develop and maintain competitive intelligence through the use of industry, market, and client publications and continued development of consultant relationships.

Customer Relations Manager (May 2008 - October 2010)• Serve as the Customer Relations liaison to all Sales Managers, Sales Representatives, and Customers in the West and Northwest sales regions. • Manage customer accounts; research, review and resolve customer inquiries into their respective accounts. • Process and collect Accounts Receivable at end of each sales cycle. • Recruit, interview and hire summer interns while managing a team of interns. • Prepare training materials and present the material in training sessions for both Customer Relations and Sales interns.Inside Sales Account Manager (Oct 2010 - Nov 2010)• Call renewal accounts and re-sell or up-sell on advertising space. • Manage customer accounts; answer all questions and concerns regarding their investment in the product. • Meet daily, weekly, monthly, and quarterly sales goals; both team and personal.