I am a results-oriented IT Project Manager with a proven ability to streamline operations, optimize resources, and enhance stakeholder satisfaction. Leveraging a blend of technical expertise, strategic thinking, and strong leadership skills, I excel in delivering innovative solutions that drive efficiency and improve business outcomes. My track record includes successfully managing diverse IT projects across retail, residential, and corporate sectors, ensuring seamless implementation, cost savings, and continuous improvement. With a passion for problem-solving and a commitment to excellence, I am dedicated to driving operational excellence and fostering collaboration to achieve organizational goals.
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It Program ManagerCosm Jun 2024 - PresentLos Angeles, California, United States
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It Project ManagerSofi Stadium And Hollywood Park Aug 2021 - Mar 2024Inglewood, California, United States- I spearheaded the implementation of new templates and processes, resulting in a 20% reduction in software licensing costs and significantly improving team efficiency.- My efforts strengthened vendor relationships, ensuring timely and cost-effective software implementations for major events like concerts and NFL games.- I oversaw IT operations for multiple facilities within the venue, guaranteeing seamless support and minimal disruption during high-profile events. -
Information Technology Help DeskSofi Stadium And Hollywood Park Jun 2020 - Aug 2021Inglewood, California, United States- IT support during non-event and event days to internal and external customers.- IT requests management & resolution and process improvement.- Responsible for Google Suite training and best practices.
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It Projects CoordinatorT-Systems México Jul 2019 - Jan 2020Puebla, Puebla, Mexico- I streamlined user complaint resolution processes, slashing ticket resolution times from months to one week, and boosting overall team productivity.- Introducing efficient workflows and conducting training sessions, I empowered field services support teams across multiple locations and enhanced performance.- I improved stakeholder engagement and system utilization through tailored templates, enhancing efficiency and providing clearer insights into team activities. -
Service Desk AgentT-Systems México Jan 2019 - Jul 2019Puebla, Puebla, Mexico- Support customers with computer issues, software issues, and hardware malfunctions -USA, Canada, Europe, Mexico and Colombia.- Troubleshoot requests by diagnosing incidents and finding solutions to fix and resolve.- Customer follow up to collect feedback in order to determine if the problem still exists or if the solution worked.
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Corporative Projects ConsultantDiestra Business Coaching Nov 2016 - Jan 2019Puebla De Zaragoza Y Alrededores, México- I enhanced document quality and professionalism through creative design and graphical representations, improving clarity and aesthetic appeal.- Managing documentation for several companies, I streamlined verification processes and increased efficiency in corporate projects.- I elevated client satisfaction by improving document aesthetics and professionalism, leading to stronger relationships and repeat business. -
Process Improvement AnalystJcc Asesores Apr 2015 - Apr 2016Puebla De Zaragoza Y Alrededores, México- I implemented a structured filing system and centralized document repository, significantly improving organization and accessibility of critical information for clients.- Identifying client needs, I successfully upsold additional services, driving revenue growth for the company.- Developing innovative solutions, such as water conservation strategies for farms, I improved operational productivity and cost savings for clients.
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System Technical SupportRmj Business Group Jan 2014 - Apr 2015Puebla De Zaragoza Y Alrededores, México- Responsible for all software and systems development life cycle (SDLC).- Interface design of company’s website and internal apps.- Document creation and management -work plans, organization charts, user and software manuals. -
System AnalystRmj Business Group Jul 2013 - Jan 2014Puebla De Zaragoza Y Alrededores, MéxicoMediator between stakeholders and development team for new software requirement elicitation, planning, UAT and training.
Barbara G. Education Details
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Computer Science
Frequently Asked Questions about Barbara G.
What company does Barbara G. work for?
Barbara G. works for Cosm
What is Barbara G.'s role at the current company?
Barbara G.'s current role is IT Program Manager.
What schools did Barbara G. attend?
Barbara G. attended Benemérita Universidad Autónoma De Puebla.
Who are Barbara G.'s colleagues?
Barbara G.'s colleagues are Eric Leung, Dillon Weickum, Apoorv Yadav, Krishu Ayurveda, Matt Conlin, Yilin Wang, Lala Wowo.
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3comcast.net, vygr.com, voyagertherapeutics.com -
Barbara G.
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5aol.com, gmail.com, mindspring.com, comcast.net, creativememories.com2 1-310-6XXXXXXX
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