• Supported data center colocation project execution • Enhanced operational efficiency by organizing and optimizing internal workflow charts.• Actively analyzed IT inventory devices using Power BI for improved decision-making.

• Undertook the testing phases of a secure payment project within the scope of open banking.• Conducted BKM HHS-YÖS certification tests within the scope of open banking.• Monitored and reported on the targets set for open banking services.• Followed the development of systems and infrastructures necessary for the provision of open banking services.• Researched and analyzed various chatbots available in the banking sector for chatbot integration.

- Actively participated in RPA processes, creating flowcharts and preparing documentation for these processes. - Analyzed criteria involved in the preparation of insurance policies using the Postman. - Contributed to the process by creating documentation based on the analysis results. - Contributed to the digitalization of company documents by preparing flowcharts and forms for internal processes with PaperworkBPM which is low-code BPM platform.