- Increased annual FTE savings by 750+ days in one year by both developing and managing RPA projects. - Orchestrating and developing the company's Robotic Process Automation (RPA) processes, streamlining operations and enhancing efficiency.- Collaborating with stakeholders to prioritize automation initiatives based on business impact and ROI.- Facilitating effective communication and collaboration among cross-functional teams.- Contributing to the overall digital transformation strategy by driving automation initiatives aligned with business objectives.

- Developing and managing CRM solutions by working as Salesforce Admin- Collaborate closely with developers, product managers, and stakeholders to ensure seamless implementation of design solutions.- Managing and maintaining the Salesforce platform to optimize sales and customer relationship management.- Collaborating with cross-functional teams to identify pain points in customer journeys and implementing effective solutions.- Manage user profiles, permissions, data integrity, and system enhancements for streamlined user experience.- Providing training and support to team members on Salesforce usage and best practices.

- Contributed to Project Management and Business Analysis in SAP S/4 HANA Transformation