Barkha Yadav

Barkha Yadav Email and Phone Number

Senior Operation Executive | Customer Success
Barkha Yadav's Location
Mumbai, Maharashtra, India, India
Barkha Yadav's Contact Details

Barkha Yadav work email

Barkha Yadav personal email

n/a
About Barkha Yadav

Experienced Sales And Customer Service Representative

Barkha Yadav's Current Company Details

Senior Operation Executive | Customer Success
Barkha Yadav Work Experience Details
  • Accenture
    Senior Operation Executive | Customer Success
    Accenture Mar 2023 - Sep 2023
    Maharashtra, India
    - Provided exceptional support, resolving customer issues with a focus on outstanding service and satisfaction- Managed multiple conversations efficiently, handling escalations with professionalism and empathy- Provided accurate resolutions like conversation, minimizing repeat contact and improving customer experience- Analyzed chat interactions for process enhancements and contributed to the development of best practices- Achieved high Customer satisfaction scores (C-Sat) while maintaining efficiency in average handling time and quality standards
    View
  • Tech Mahindra Business Services
    Customer Relationship Advisor | Customer Support
    Tech Mahindra Business Services Jul 2019 - Feb 2023
    Mumbai, Maharashtra, India
    - Provided exceptional support, resolving all customer queries with excellent service skills- Answered customer queries on live chats, prioritizing customer satisfaction and delight- Analyzed queries and accounts to provide accurate resolutions according to SOPs and performance metrics- Achieved strong results in Net Promoter Score (NPS) while maintaining efficiency
    View
  • Truefarm Foods
    Customer Service Executive
    Truefarm Foods Apr 2018 - Dec 2018
    India
    Managed listings of organic products on Amazon, Flipkart, Swiggy, Zepto, and Blinkit.Collected and resolved customer feedback, addressing queries and concerns effectively.Prepared and delivered MIS reports for each e-commerce platform on a weekly, monthly, and quarterly basis.
    View

Barkha Yadav Skills

Mysql Css Javascript Php Web Development Online Travel Tour Operators Business Travel Leisure Travel Management Incentive Travel Seo Google Analytics Web Analytics Mobile Devices E Commerce

Frequently Asked Questions about Barkha Yadav

What is Barkha Yadav's role at the current company?

Barkha Yadav's current role is Senior Operation Executive | Customer Success.

What is Barkha Yadav's email address?

Barkha Yadav's email address is ba****@****ods.com

What are some of Barkha Yadav's interests?

Barkha Yadav has interest in Listening Music, Reading Books, Dancing.

What skills is Barkha Yadav known for?

Barkha Yadav has skills like Mysql, Css, Javascript, Php, Web Development, Online Travel, Tour Operators, Business Travel, Leisure, Travel Management, Incentive Travel, Seo.

Not the Barkha Yadav you were looking for?

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    Barkha Yadav
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  • Barkha Yadav

    Barkha Yadav
    Talent Acquisition Partner At Ion, Emea And Americas
    Delhi, India
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