 Prepare budgets according to customer requests. Format proposal letters to communicate project guidelines and budgets to a wide-range of customers. Create and review test plans / materials. Collect and format data into excel for customer review. Utilize Epicor to enter quotes and role codes per test. Organize customer requests, data, reports, budgets, and proposals. Preparing and reviewing projects for allocations and accuracy for billing and closing. Direct contact and communication between a large range of customers.  Scheduling and communications with multiple internal groups to support customers’ needs for testing. Forming new customer relationships and building on current relations.

Experienced and learned new testing platforms and procedures. Main role was to compile and construct training manuals and process for instructing other employees the testing procedures. Over 20 different testing modes and procedures learned and supported.