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Barney Chan is listed as Customer Cloud System Engineer at 2degrees, a company with 1197 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows phone signal with area code 510 and a matched LinkedIn profile for Barney Chan.
Barney Chan previously worked as Senior IT Support Engineer at 2Degrees and IT Support Technician at Vocus Group. Barney Chan holds Bachelor Of Science, Business Administration; Computer Information Systems from San Francisco State University.
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I have recently relocated to Auckland to join my partner and wish to find permanent employment opportunity. I have a current work visa and will work toward a residency visa. I have over 6 years of experiences as a help desk and system support from working at Google and San Francisco hospital. I planned and configured the IT desktop infrastructure for a newly built hospital. Within this environment I gained skills, knowledge and experiences in providing IT support for both hospital staff and patiences. I appreciate and understand that computer supports for such environment need to be provided in an efficient and effective manner. At the hospital I was employee of the month and this prove that I can provide excellent services. Whilst at Google, I learnt to work within a fast paced and large organisation where I learnt to work with and understand the needs of multiple users. I am a team player, have a willingness to learn new skills and is flexible. I will bring a sense of humour to the team as well as superb customer services in the technology interfaces. My colleagues often praise that I will go the extra miles to help them to diagnose their issues as well as assisting them to understand the problems. Providing not only a solution but also show them how to avoid a potential issue.
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A career timeline built from the work history available for this profile.
Auckland, New Zealand
Auckland, New Zealand
Auckland, New Zealand
Configuring and installing desktops and printers for the new Laguna Honda HospitalDeveloping and maintaining desktop standard images for different departmentsTesting new computers and configuring specialized software for each departmentTroubleshoot, research, and resolving network connectivity issues. (Cisco NAC agent)Creating process documentation for IS.
Desktop support for internal employees at Google. Troubleshoot computer issues. i.e. Linux (Ubuntu), Macintosh, Windows, and blackberry issues.Setting up computers, installing software, writing process documentation. Assisted users with different type of laptops. i.e Lenovo and Apple.
Troubleshoot desktop/laptop issuesCreate Knowledge Base articlesSupport Windows platforms – XP and VistaSupport Macintosh platforms – Tiger (10.4) and Leopard (10.5)Support Linux platform – UbuntuInstall software applications and assist users with software.Set up new employee machines
Resolve highly escalated issuesEscalated engineering bug issues with engineeringAnalyze other product features, i.e. driver logs, customize switches, and WIFI issues.
Support a Mobile Resource Management product.Supporting 4 Strategic Accounts (AT&T, Bellsouth, Verizon, Qwest)Troubleshooting technical issuesAnalyzing engineering reportsDiagnosing trouble issues with field techniciansHandled phone, email, and ticket system supportResolved escalated issues (AT&T related)Prepare Process DocumentationAssisted the Post.
Administrated daily IT tasksEnsured computers are working properlyMaintained up to date virus definitions for Anti Virus programMonitored computersTroubleshoot printer issues
Supported 28 different Newspaper Markets across the U.S.Phone and Email SupportCompiled weekly reportsPerformed Weekly Data back-upsParticipated in creating an Access database for documentation and metrics.Provided feedback to engineers for improvements.Reported Bugs to engineering.
Other employees you can reach at 2degrees.nz. View company contacts for 1197 employees →
Chris Frater
Colleague at 2Degrees
New Zealand, New Zealand
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SS
Siobhan Starck
Colleague at 2Degrees
New Zealand, New Zealand
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HL
Hazel Lemoto
Colleague at 2Degrees
Auckland, Auckland, New Zealand, New Zealand
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DC
Desley Courtenay
Colleague at 2Degrees
Auckland, Auckland, New Zealand, New Zealand
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MW
Melissa Watson
Colleague at 2Degrees
New Zealand, New Zealand
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AJ
Alosious Joseph
Colleague at 2Degrees
Auckland, Auckland, New Zealand, New Zealand
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KP
Kishan Patel
Colleague at 2Degrees
Auckland, Auckland, New Zealand, New Zealand
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JJ
Jose Joaquin Gamboa Sotelo
Colleague at 2Degrees
New Zealand, New Zealand
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JP
Jody Paddy
Colleague at 2Degrees
Auckland, Auckland, New Zealand, New Zealand
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MK
Minha Kim
Colleague at 2Degrees
New Zealand, New Zealand
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Quick answers generated from the profile data available on this page.
Barney Chan works for 2degrees.
Barney Chan is listed as Customer Cloud System Engineer at 2degrees.
AeroLeads has found 2 phone signal(s) with area code 510 for Barney Chan at 2degrees.
Barney Chan is based in Auckland, Auckland, New Zealand while working with 2degrees.
Barney Chan has worked for 2Degrees, Vocus Group, City And County Of San Francisco, Astreya Partners, Inc., and Astreya Partners.
Barney Chan's colleagues at 2degrees include Chris Frater, Siobhan Starck, Hazel Lemoto, Desley Courtenay, and Melissa Watson.
You can use AeroLeads to view verified contact signals for Barney Chan at 2degrees, including work email, phone, and LinkedIn data when available.
Barney Chan holds Bachelor Of Science, Business Administration; Computer Information Systems from San Francisco State University.
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