- Conducted performance reviews, verified cashier productivity, and organized the filing of records.- Appointed the "Supply & Ordering Coordinator", maintaining the office budget and petty cash funds.- Assessed and implemented Corporate Directives, store resets/merchandising departments.- Supervised over 50 team members and assisted with scheduling payroll of sales ranging 250k-1 million per week.- Maintained routine action plans, ensured visual compliance, and completed storewide audits.- Experienced with consumer relations, returns, exchanges and meeting sales requirements.- Managed opening and closing reports, organizing meetings with team members and leading group activities and scenarios.- Certified Back-Of-House (BOH) and supervised overnight truck processing procedures during seasonal periods.- Consistently met or exceeded company goals for all selling metrics; successful in regional competitions.- Currently, assisting with the hiring process, and training supervisors to manage team members store-wide. As a result, "walking" with leaders to meet and exceed merchandising standards per department, finding potential opportunities, and increasing sales YTD by 8.7 percent or 1.125 million including online profit(s).

Attractions Host (5 months)- Built relationships among cast members with diverse backgrounds.- Lead team scenarios and assisted the training of new interns.- Volunteered for the "make-a-wish" foundation.Lifeguard (7 months)- Certified as a deep-water guard and contracted/trained through Ellis & Associates Inc.- Proficient in adult/child/infant CPR, AED and First Aid.- Displayed exceptional communication skills and received service awards and recognition.- Awarded the "golden guard" for the summer of 2009 at Typhoon Lagoon and given the rating of "leading the way" by the end of my internship program.

- Managed 5-10 associates by organizing individual job duties and supervising all closing procedures.- Partnered with the Safety Team in effort to reduce accidents both work-related and consumer based.- Certified electric fork-lift operator with a proven ability to manually lift 50-100lbs. of merchandise.- Acknowledged for improving sales 75-100% compared to previous years.- Performed daily tasks as department manager in their absence and mentored new employees.