Qualified and experienced life skills coach furthering his knowledge to train or teach CEOs of SMEs and start-ups to grow. I have 26 years experience of customer service and administration gained in the health, IT, teaching and retail sectors. Currently studying the Master Transformation Coaching certificate online courses. [Cheaper than UK certificates.]Customer Service* Recognized both by staff and customers for positive and pro-active service. * Resolved customer queries face-to-face, via telephone and other digital methods receiving acknowledgement both from customers and staff.* Motivated and empowered individuals and colleagues to achieve their goals.* Achieved rapport with people from all corners of the globe.Training* Motivated staff to gain PGCE & Cert Ed qualifications after supporting a previous colleague with assessor qualifications.* Inspired 67% of ESOL and 70% of Basic Skills learners to achieve qualifications.* Designed, developed, delivered and evaluated projects involving Key Skills and Apprenticeship NVQs. [Gained ALI approval.]* Designed, developed, delivered and evaluated IT Digital Communications and Networking course that gained self approval from OCN [awarding body].* Inducted and oversaw clients from CLAIT into Networking courses.* Knowledge and experience of the complete learning circle.Coaching* Coached individual over the phone to improve communication both with family and organizations.* Pass on knowledge to coaches within several FB groups.Marketing* Designed and delivered posters advertising the services that Community Motivators offers.* Networked at different social events to become recognized.I am a mature, disabled coach who shares his wealth of experiences and knowledge. Most recent qualifications either free or reasonably priced.