Barry Lorenc Email & Phone Number

Westmont, IL, US

Greater Chicago Area

• Oversee, manage, and resolve all emergency/scheduled maintenance activities/network outages
• Provide on-site support for inventory audit and reconciliation processes
• On-site troubleshooting and replacement of hardware within the data center

Westmont, Illinois, United States

• Sales of hardware including custom builds and upgrades/refurbishing of existing equipment
• Field servicing of fileservers, workstations, peripherals, and resolution of software issues
• Administration of network environments including MS Active Directory and MS Office 365
• Recommend hardware and software solutions to clients for increased productivity

Naperville, Illinois, United States

• Provided technical support for Field Service Engineers performing new/upgraded network installations
• Monitor the performance of FortiGate FG-40F, FortiNet LTE-FX101, HP Aruba 6000 switches, Cisco 192 ATA, and CradlePoint devices
• Import new firewall policies and administration of network monitoring environments
• Advised Program Coordinators and Program Managers regarding streamlining procedural issues to ensure seamless network conversions and new site installations

West Chicago, Illinois, United States

• Resolution of IT issues for high-level executives within the local corporate structure as well as all other users in multiple US locations
• Asset management – Research, order, imaging, and replacement of EOL equipment as per ISO/PCI requirements
• Active Directory administration and MS Azure Endpoint Security monitoring
• Administrator for BRIVO security access systems
• Install/maintain video conferencing and security monitoring stations in multiple locations
• Onboarding of new hires and offboarding of corporate employees.

Wheeling, Illinois, United States

• Global administrator for Active Directory, MS Office 365, SharePoint, Barracuda Networks email security, and proprietary helpdesk ticketing system.
• Responsible for executive-level (CEO, CIO, CFO, and COO) IT technical support
• Resolution of MS Azure and TierPoint issues
• Create technical procedure documentation for SharePoint KB
• Imaging and configuration of notebooks/workstations/iPhones for corporate executives and end-users
• Provisioning of Cisco VoIP phones and Meraki router/firewalls

West Chicago, IL

• Resolution of IT issues for high-level executives within the local corporate structure as well as all other users in multiple US locations
• Asset management – Research, order, imaging, and replacement of EOL equipment as per ISO/PCI requirements
• Active Directory administration and MS Azure Endpoint Security monitoring
• Administrator for BRIVO security access systems
• Install/maintain video conferencing and security monitoring stations in multiple locations
• Onboarding of new hires and offboarding of corporate employees.

United States

• Installation (and decommissioning) of Cisco VOIP telephones and communications equipment
• Replacement of network printers and upgrade of relevant software
• Configuration of workstations and trained end-users pertaining to new software packages and equipment operation

Warrenville, IL

• Full enterprise network technical support of US Retalix (IBM SurePOS) & Verifone POS networks consisting of over 7000 Back-Office Server nodes
• Troubleshooting and resolution of Fortigate 60-80 series, Hughes HR4700, and MAKO Networks 6500-M/LTE Firewall/Router issues
• Real-time, in-depth diagnosis/analysis of Hughes VSAT, AT&T DSL/Fiber, Comcast, Mako Networks site communications and related redundant failover systems for dispatch of technicians to critical sites
• Advise/update Technical Analysts/SME’s regarding ongoing problematic VeriFone EPS investigation issues
• Create Knowledge Management database documents/modifications for technical support teams
• Decommissioning of old site equipment

Comptia Security+ - Comptia Network+ - Cisco Ccna

Mcts - Mcitp, Windows Server 2008 R2 And Windows 7 Enterprise

Mcp - Mcsa - Mcse - Comptia Security+, Windows Server 2003 And Windows Xp Pro

Associate In Arts