AeroLeads people directory · profile
Barry O'Shea Email & Phone Number
Business Transformation
at
BT Group
1 work email found
@bt.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Transformation
Location
Ireland, Ireland, Ireland
Company size
Who is Barry O'Shea? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Barry O'Shea is listed as Business Transformation at BT Group, a company with 72789 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at bt.com and a matched LinkedIn profile for Barry O'Shea.
Barry O'Shea previously worked as Business Transformation Manager at Bt Group and Customer Experience & Transformation Manager at Bt Ireland. Barry O'Shea holds Smurfit Executive Mba from Ucd Michael Smurfit Graduate Business School.
Company email context
Email format at BT Group
This section adds company-level context without repeating Barry O'Shea's masked contact details.
{first}.{last}@bt.com
89% confidence
AeroLeads found 1 current-domain work email signal for Barry O'Shea. Compare company email patterns before reaching out.
Profile bio
About Barry O'Shea
I lead BT Ireland’s Customer Experience programme, working closely with the board, account teams and customers. Our success depends on trusted client partnerships and a deep understanding of their challenges and aspirations. The CX programme delivers a depth of insight which helps shape strategy and optimizes performance, thereby contributing to our profitability. With over ten years’ experience delivering ICT Managed Services, I have extensive experience in operating excellence and change management in the Telecoms, Finance, Insurance, Health & Government sectors, and have responsibility for customer services both domestically and abroad.I hold a Masters in Engineering Management and a Bachelors of Engineering degree from University College Dublin, Ireland and acquired an Executive MBA from the UCD Smurfit Business School in 2017.
Listed skills include Telecommunications, Prince2, 3G, Project Management, and 30 others.
Current workplace
Barry O'Shea's current company
Company context helps verify the profile and gives searchers a useful next step.
Bt Group
13 roles
Barry O'Shea work experience
A career timeline built from the work history available for this profile.
Business Transformation Manager
Current
Jul 2024 - Present
Customer Experience & Transformation Manager
Oct 2020 - Jun 2024
Client Services Director
Dec 2016 - Oct 2020
Head Of Service Delivery
Head of department delivering ICT Managed Services to major Irish bank Services - LAN, WAN, WiFi, IPT, Call Centre, ATM, Digital Signage & Trading SystemsSenior escalation point for service delivered by ~200 staff across European & Asian locationsCustomer locations in Ireland, UK & USAResponsible for Implement, Operations, IT Service Management, P&L for.
May 2015 - Jul 2017
Head Of Customer Specific Managed Services
Head of department responsible for ICT Managed Services 100 staff comprising managers & engineersCustomers in Northern Ireland & Republic of IrelandManaged Services Accounts from Telecoms, Insurance, Car Hire, Health & Government industriesBudgeting & Forecasting
Oct 2014 - May 2015
Network Operations Manager
Manager of IP & Transmission Operations teams servicing two Irish Mobile Operator customersLine Management of 20 engineersITIL Service Mgmt with strong focus Incident, Change, Risk, Problem, Capacity & Supplier processes24/7 Major Incident Management
Jan 2014 - Oct 2014
Supplier Manager
Responsible for 200+ suppliers’ performance across 40 Managed Services customer contractsDevelop strong relationship with Service Managers & all ITIL Process OwnersSupplier Review & Escalation Process deliveryService Improvement Plan deliveryKPI & CSI reportingAnnual Process review deliverySuccessfully retain BT ISO20000 accreditation via Lloyds Register.
Jun 2013 - Sep 2014
Project Lead - Ip Voice Interconnect
Drive cross-functional project to bring first carrier-grade IP Voice Interconnect service to Irish marketDevelop & Maintain strong relationship with project stakeholdersSteering Board ReportingProject Manage Service Delivery Clear and effective project communicationsOrder Process design & implementService go-live for first 3 partnersService Transition to.
Sep 2012 - Dec 2013
Principal Engineer
Define BT application evolution and strategy in response to RAN Services RFPDevise business process modeling methodology to capture and publish department managed services. Bring service portfolio live and deliver continuous review program. Responsible for the acquisition, support and maintenance of solutions to design and optimise customer Radio Access.
Jan 2009 - Sep 2012
Principal Engineer
Telefonica O2 Ireland
Responsible for the acquisition, support and maintenance of solutions to design and optimise Telefonica O2 Ireland Radio Access NetworksVendor Management & Contract Negotiation Network Performance Benchmarking designNetwork Drive Testing & Post-processingNetwork Site survey & In-Building Solution DesignNetwork Propagation Modeling development
Oct 2006 - Dec 2008
Senior Engineer
Telefonica O2 Ireland
Oct 2003 - Oct 2006
Engineer
Esat Digifone
Jul 2001 - Oct 2003
Team & coworkers
Colleagues at BT Group
Other employees you can reach at bt.com. View company contacts for 72789 employees →
JD
John Darke
Colleague at Bt GroupPlymouth, England, United Kingdom, United Kingdom
View →
MA
Mohit Angrish
Colleague at Bt GroupDelhi, India, India
View →
KD
Keanen D.
Colleague at Bt GroupIpswich, England, United Kingdom, United Kingdom
View →
GL
Greta Lee
Colleague at Bt GroupChesapeake, Virginia, United States, United States
View →
BG
Bm Grainger
Colleague at Bt GroupTonbridge, England, United Kingdom, United Kingdom
View →
SS
Sumit Sachdeva
Colleague at Bt GroupGurugram, Haryana, India, India
View →
GB
Gabriella Bertino
Colleague at Bt GroupTurin, Piedmont, Italy, Italy
View →
LC
Lucy Chamberlain
Colleague at Bt GroupUnited Kingdom, United Kingdom
View →
SB
Sunayan Bagchi
Colleague at Bt GroupKolkata, West Bengal, India, India
View →
SB
Saikat Biswas
Colleague at Bt GroupWest Bengal, India, India
View →
John Darke
Colleague at Bt GroupPlymouth, England, United Kingdom, United Kingdom
View →
MA
Mohit Angrish
Colleague at Bt GroupDelhi, India, India
View →
KD
Keanen D.
Colleague at Bt GroupIpswich, England, United Kingdom, United Kingdom
View →
GL
Greta Lee
Colleague at Bt GroupChesapeake, Virginia, United States, United States
View →
BG
Bm Grainger
Colleague at Bt GroupTonbridge, England, United Kingdom, United Kingdom
View →
SS
Sumit Sachdeva
Colleague at Bt GroupGurugram, Haryana, India, India
View →
GB
Gabriella Bertino
Colleague at Bt GroupTurin, Piedmont, Italy, Italy
View →
LC
Lucy Chamberlain
Colleague at Bt GroupUnited Kingdom, United Kingdom
View →
SB
Sunayan Bagchi
Colleague at Bt GroupKolkata, West Bengal, India, India
View →
SB
Saikat Biswas
Colleague at Bt GroupWest Bengal, India, India
View →
3 education records
Barry O'Shea education
Smurfit Executive Mba
Master Of Engineering (Meng), Master Engineering Management
Bachelor Of Engineering (Be), Electrical And Electronics Engineering
FAQ
Frequently asked questions about Barry O'Shea
Quick answers generated from the profile data available on this page.
What company does Barry O'Shea work for?
Barry O'Shea works for BT Group.
What is Barry O'Shea's role at BT Group?
Barry O'Shea is listed as Business Transformation at BT Group.
What is Barry O'Shea's email address?
AeroLeads has found 1 work email signal at @bt.com for Barry O'Shea at BT Group.
Where is Barry O'Shea based?
Barry O'Shea is based in Ireland, Ireland, Ireland while working with BT Group.
What companies has Barry O'Shea worked for?
Barry O'Shea has worked for Bt Group, Bt Ireland, Telefonica O2 Ireland, and Esat Digifone.
Who are Barry O'Shea's colleagues at BT Group?
Barry O'Shea's colleagues at BT Group include John Darke, Mohit Angrish, Keanen D., Greta Lee, and Bm Grainger.
How can I contact Barry O'Shea?
You can use AeroLeads to view verified contact signals for Barry O'Shea at BT Group, including work email, phone, and LinkedIn data when available.
What schools did Barry O'Shea attend?
Barry O'Shea holds Smurfit Executive Mba from Ucd Michael Smurfit Graduate Business School.
What skills is Barry O'Shea known for?
Barry O'Shea is listed with skills including Telecommunications, Prince2, 3G, Project Management, Project Delivery, Strategy, Solution Architecture, and Business Process Re Engineering.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Barry O'Shea you were looking for.
View similar profiles
