Barry O'Shea Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

Ops lead to design, construct and implement a new Service Model for PTSB to ensure the acquiring loans from Ulster Bank integrated into the Bank’s existing operating environments ( subject to refinements also). Key to this role was building a new dedicated customer experience team that was covering all touch points with the customer and interactions.

St. Stephens Green, Dublin 2

Ownership of the COO Management Agenda, comprising of Strategic and Performance Initiatives. Extensive involvement across the business functions of Group Operations. Some key deliverables included the execution of an operations wide organisational transformation and design programme for 500+ colleagues targeting cost reductions and efficiency. Customer.

Dublin

Responsibility for managing and marketing of SME lending and current account products for permanent tsb. My core objectives in my role are to define the marketing strategy and manage the marketing and communications of the banks SME proposition in conjunction with rolling out a new customer journey and lifecycle management.My role also includes product.

Belfast, United Kingdom

Fixed term contract role working for UK Mortgage Products, with responsibility for delivering the change agenda for AIB UK Division, comprising First Trust Bank and AIB (GB). Working with UK Product Management, my responsibility is to deliver the required changes to the UK businesses to ensure compliance with regulations, and drive new business sales for.

Dublin

Manager of Current Account Products, responsibility for defining and managing current account propositions, including the successful rollout of a Student Proposition, that was integrated into the banks exiting product portfolios to create a "package" for 3rd level students. Other duties included daily management of the product line against business.

Dublin

Responsible for the management of the retail deposit portfolio and legacy EBS manufactured investment products. Margin Management of back book, product development and roll-out of "Hero" products to support new EBS brand in 2009. Driving sales through my region of branches and leading a number of project streams including the Consumer Protection Code in.

Dublin

Responsible for administering Life and PPI policies on behalf of EBS customers for Aviva Life. in addition to to this I was involved in a project that saw EBS become a tied agent of Irish Life for bancassurane products, which involved defining a new range of products from the Irish Life stable suitable for EBS customers. Prior to my move to Deposits, I.

Master'S Degree, Business Practice

Diploma In Organisational Design & Transformation, Organizational Leadership, Level 9

Diploma, Organizational Leadership, Level 9

Diploma In Strategy & Innovation, Strategy And Planning, Level 9

Bachelor'S Degree, Marketing & Digital Media

Activities and Societies: Specialising in Digital Marketing Tools, Marketing Communications, Website Design and Content Management, Google.

University Diploma In Financial Services, Business & Economics

Qfa, Qualified Financial Advisor

Activities and Societies: In 2007 I was accredited with the QFA qualification following successful completion of the course

Hnd Diploma, Business & Marketing

Activities and Societies: Business Law, Financial Reporting, Marketing, Small Business Enterprise, Organisational & Behavior Studies.