Barry Phillips Email and Phone Number

To ensure our customers can enjoy “freedom for the soul,” my leadership role provides reliable and trustworthy IT services through disciplined service management, observability, workload orchestration and vendor contract management. I lead my team to demand high-performance change management execution, incident and problem management coordination, an accurate configuration management database, timely and proactive monitoring notifications and structured job scheduling. My team strives for an efficient process to facilitate the IT asset lifecycle from discovery through disposal. Through servant leadership, I promote a structured, well-balanced approach to organizational performance, tying daily activities directly to company strategic initiatives. A rider at my core, I relate to all aspects of motorcycling and have passion around my work to drive success at Harley-Davidson.

Enthusiastically lead a team of Release Managers, Environment Readiness Managers and Process Leads to deliver enterprise class infrastructure and applications supporting IT service delivery to valued HPE clients. Accountable for staffing, workload prioritization and planning, team process methodology, vendor management and all release management deliverables. Through adopting ITIL v3 disciplines and partnering with key roles, my team works across the Service Management organization to ensure the successful delivery of releases into the globally distributed service reference architecture (SRA) platform.

As Program Manager in the Program Delivery organization, led the successful implementation of 2 major, cross-platform initiatives in the mainframe and cloud services capabilities. These programs independently integrated services into the acclaimed service reference architecture platform from which HP delivers IT services to its clients.