Barry Singleton Email & Phone Number

Manchester, England, United Kingdom

Responsible for dealing with compliance queries, signing off new policies and processes, to ensure our duty to customers are the primary focus, whilst abiding with legislation and regulatory directives.

Manchester, England, United Kingdom

Head of a specialist team dealing with complaints resolution, technical queries and retention for customers on Debt Management Plans and IVA’s.

Stockport, United Kingdom

Guiding new customers through the VitalityInvest ISA & JISA propositions for those clients interested in Stocks & Shares Investments.

Manchester, United Kingdom

Part of management team in Operations department, working alongside the Customer Service Manager to organise workload for the Customer Service Team as well as supervising other teams when required. Responsible for managing all matters relating to Debt Management Plan closures, from retention to file terminations. Detailed MI reporting monthly to Director.

Sale

Responsible for managing all customer legal action relating to their outstanding debts.Liaised with customers to compile a structured band affordable monthly budget which would also be used in County Court Claim responses and associated debt recovery actions.Regular contact with creditors and, Court staff and bailiffs to seek a positive outcome for our.

Stockport, United Kingdom

Assisting Debt Management Plan customers with income & expenditure budgeting and negotiating repayments with their creditors.Managing a high caseload efficiently to ensure strict deadlines adhered to and in line with company targets.Identifying opportunities for the referral of customers to other products & services offered by the company with a view to.

Manchester, United Kingdom

Member of the Small Claims Track Team handling a caseload of up to 150 claims.Dealt with recovery of clients' uninsured losses, Insurer's outlay, and credit hire accounts.Regular contact with County Courts regarding Issue of Civil Proceedings and applications for Judgement.Adhered to procedural deadlines and personal targets to enable swift claims.

Manchester, United Kingdom

Based in the Uninsured Loss Recovery Department, handling a caseload of over 250 claims.Regular contact with Insurer clients and Policyholders by way of telephone and written correspondence.Prioritised tasks and managed time without supervision whilst complying with Lexcel and the Company's client care procedure.

Sheffield, United Kingdom

Dealt with a high number of varied customer enquiries regarding stocks, shares and investment portfolios, PEP's, ISA's, OEIC's. In-depth knowledge of the Company's investment plans and long-term care products.Advanced training relating to product performance in order to handle technical queries.Supervised new members of staff and provided training support.