Working for a global leader in the design, development and manufacture of complex optical modules and systems, for defence and aerospace applications.Responsible for managing a team of Key Account Managers in achieving an order intake of circa £80m whilst maintaining a specified margin. Developing and maintaining customer accounts.Key Responsibilities• Position the company for key contracts through developing close customer relationships• Provide the customer with the utmost levels of post-contract support, utilising the company resources as appropriate• Manage the preparation and submission of bids and co-ordinating the companies technical, manufacturing and commercial resources as required to provide a successful bid submission• Lead or participate in cross functional problem-solving teams to resolve commercial, technical or manufacturing issues associated with customer programmes• Formulating and maintaining a forecast pipeline to aid the companies SIOP process• Utilise an awareness and knowledge of the market to identify potential new customers and/or markets and, to continually develop market knowledge to provide an input into company strategy• Understand and comply with international export, import and ITAR rules and legislation• Ensure compliance to AS9100 by adhering to the company operating procedures• Manage internal and external relationships to ensure the customer expectation is fully understood

Team Leader in various optical manufacturing and assembly departments

Optical technician for 1 year before becoming a manufacturing team leader