Director Business Excellence
Current- Leading the development and implementation of a new partner framework, targeting a 15% increase in partner delivery efficiency by year-end 2024.- Revamped partner landing page, achieving a 36% traffic increase (2023).- Executed a 360° Partner Excellence program, significantly improving partner collaboration and driving a partner-centric approach for the 2024 development program.- Owned P&L for Basware's PS Network Business, exceeding Packaged - - Implementation revenue recognition… Show more - Leading the development and implementation of a new partner framework, targeting a 15% increase in partner delivery efficiency by year-end 2024.- Revamped partner landing page, achieving a 36% traffic increase (2023).- Executed a 360° Partner Excellence program, significantly improving partner collaboration and driving a partner-centric approach for the 2024 development program.- Owned P&L for Basware's PS Network Business, exceeding Packaged - - Implementation revenue recognition forecast by 7% while driving profitability through operational excellence.- Led the successful execution of 75% of envisioned development programs in 2023.- Redesigned service engineering best practices, resulting in a 20% reduction in core product delivery effort and a 40% increase in pre-development quality.- Revamped the product serviceability program, reducing build-to-complete readiness by 25%.- Led virtual, matrixed Business Excellence teams, fostering collaboration across global and central teams, with a focus on Products and R&D.- Spearheaded PS people enablement initiatives, including organizing over 14 Technical Conferences with an average 65% attendance rate Show less