Project Manager
Downtown Minneapolis
Direct complex projects/programs from Proposal to Implementation phase. Define program/project objectives and work with the customer to define their vision. Serve as a direct technical liaison between customers and IT groups (development teams, DBAs, System Admins, Network Admins and Testers). Plan and schedule program/project deliverables, goals, milestones. Define resources and schedule for project/program implementation. Create strategies for risk mitigation and contingency planning. Plan, track, control and report progress of project or program to executives. Proactively advise management of interim plans, potential issues, mitigating strategies, and implications of requested scope or resource changes. Ensure appropriate approvals are obtained for each project phase and that all team members have an understanding of expectations, timelines, and scope. Efficiently identify and resolve project issues. Ensure that proposed project solution fits with agreed upon outcomes and deliverables including functional, technical, performance, security, and scalability. Proactively eliminate road blocks in the project/program critical path to help ensure successful delivery of the solution. Design and maintain high level project or program documentation. Partner with the business to develop the Initiative Business Case Portfolio. Mentor and provide guidance to project managers. Ensure customer expectations are understood and managed. Act as primary customer contact for program activities and lead program status review sessions. Initiate change and improvements to benefit entire Project/Program Management group and corresponding methodology.