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Bart Jones Email & Phone Number
Incident and Problem Management Senior Analyst
at
Clover
1 work email found
@fiserv.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Incident and Problem Management Senior Analyst
Location
Acworth, Georgia, United States
Who is Bart Jones? Overview
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Quick answer
Bart Jones is listed as Incident and Problem Management Senior Analyst at Clover, based in Acworth, Georgia, United States. AeroLeads shows a work email signal at fiserv.com and a matched LinkedIn profile for Bart Jones.
Bart Jones previously worked as ITSM Major Incident Management Consultant at Tata Consulting Services and Incident Problem Change Manager at Stackpath. Bart Jones holds Advertising / Marketing from The University Of Alabama.
Company email context
Email format at Clover
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{first}.{last}@fiserv.com
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AeroLeads found 1 current-domain work email signal for Bart Jones. Compare company email patterns before reaching out.
Profile bio
About Bart Jones
Successful IT professional with a proven track record of delivering – from critical Incident, Change and Problem Management to technology solutions to solve complex business challenges across diverse industries including banking/financial, government, manufacturing, distribution, and cloud. Demonstrated success and results. Adept at leading, mentoring, and empowering technology teams and effectively communicating complex topics to technical and non-technical audiences. Proficient in governance, regulatory compliance, security, and customer engagement.
Listed skills include Integration, Enterprise Architecture, Itil, Disaster Recovery, and 26 others.
Current workplace
Bart Jones's current company
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8 roles · 32 years
Bart Jones work experience
A career timeline built from the work history available for this profile.
Itsm Major Incident Management Consultant
Current
Tata Consulting Services
- ITSM Major Incident Management Consultant, TATA Consulting Services (remote) Jan 2024 – Present Served as the primary then Team Lead for Major Incident Management for a major financial, payments processing and.
- Trained Service Desk and new MIM staff in Major Incident Management.
- Documentation - process, communications templates, ServiceNow modules and data points for KPIs for Service Desk and Incident Management, migration plan to ServiceNow Major Incident module implementation.
- Reporting, metrics, KPIs via ServiceNow Dashboards and Reporting engine.
Jan 2024 - Present
Incident Problem Change Manager
- Created, managed all processes and workflows for Incident/Change/Problem Management practices in Jira for Content Delivery Networks, Edge Computing, WAF platforms at 96 PoPs globally. Documented all processes, SOPs.
- Established Known Errors DB and KB store for the incident and problem practices.
- Led Senior Ops leadership weekly meetings, Problem Review Board, Daily Ops Meeting, CAB. Led P1-P2 incident bridges. incident postmortems, RCAs and problem determination. Led Annual SOC metrics review, Annual CAB.
- Reporting, metrics, KPIs via Confluence and Jira. Automated ticketing from Zendesk to Jira, including automated communications during the lifecycle of incidents, and auto-calculation of MTTRs for outages.
Feb 2022 - Dec 2023
Global Major Incident Management
Jul 2017 - Jan 2022
Account Integration Architect
Apr 2009 - Jun 2016
Systems Architecture / Solutions Development
Dec 2003 - Mar 2009
Enterprise Consultant
Jan 2001 - Dec 2003
Network Administrator
Jvc America Inc.
1994 - Jan 2001
1 education record
Bart Jones education
FAQ
Frequently asked questions about Bart Jones
Quick answers generated from the profile data available on this page.
What company does Bart Jones work for?
Bart Jones works for Clover.
What is Bart Jones's role at Clover?
Bart Jones is listed as Incident and Problem Management Senior Analyst at Clover.
What is Bart Jones's email address?
AeroLeads has found 1 work email signal at @fiserv.com for Bart Jones at Clover.
Where is Bart Jones based?
Bart Jones is based in Acworth, Georgia, United States while working with Clover.
What companies has Bart Jones worked for?
Bart Jones has worked for Clover, Tata Consulting Services, Stackpath, Fiserv, and Ibm.
How can I contact Bart Jones?
You can use AeroLeads to view verified contact signals for Bart Jones at Clover, including work email, phone, and LinkedIn data when available.
What schools did Bart Jones attend?
Bart Jones holds Advertising / Marketing from The University Of Alabama.
What skills is Bart Jones known for?
Bart Jones is listed with skills including Integration, Enterprise Architecture, Itil, Disaster Recovery, Data Center, It Service Management, Program Management, and It Strategy.
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