My passion is helping organizations identify and solve the problems that affect their quality, throughput, customer satisfaction, and ultimately their margins. Key strengths include the ability to:• Understand complex business processes & the drivers that shape their outcomes• Design and implement custom solutions that fulfill organizational objectives• Identify character & skills within an organization and then align those to implement changesTo date, each of my roles has come from a direct referral. My skills and performance have enabled me to leverage my relationships with the presidents I’ve served to find the next organization that needs help. This has allowed me to work in a variety of industries including Commercial Printing, Arts/Crafts Distribution, Consumer Products Wholesale, Imports, Plastics Manufacturing, Nonprofit, and Management Consulting. Working in different industries has required an accelerated learning curve and quick adaptation to new environments and processes. Typically, I am brought in to fix specific operational issues, requiring me to become a subject matter expert based upon the unique needs of the organization. Sample of Accomplishments:New Product Introduction • Developed offshore manufacturing programs that saved $500K Cost Reduction• Directed an organizational realignment that reduced staffing by 35% while increasing productivity by 9%Process Optimization• Reorganized a supply chain process to improve product deliveries by 67% and increase inventory turnsQuality Management • Incorporated benchmarking and a balanced scorecard to manage order accuracy, productivity, and customer satisfaction ratings Regulatory Compliance • Implemented programs that ensured compliance with OSHA and CPSC regulationsSpecialties: My experience has given me broad business management skills in the following areas: Resource Assessment & Utilization, Risk Mitigation, Business Process Reengineering, New Product Introduction, Employee Training & Development, Performance Management, Safety Programs, Budget and P&L Management, Customer Service, Contract Management, Procurement, Project Management, Scheduling, Manufacturing, Regulatory Compliance, and Supply Chain Management.