Bart Thomas

Bart Thomas Email and Phone Number

Helping organisations apply AI, Decision Intelligence and Automation to save costs, increase productivity and deliver exceptional employee & customer experiences @ Customer Science Group
Bart Thomas's Location
Greater Sydney Area, Australia, Australia
Bart Thomas's Contact Details

Bart Thomas personal email

n/a
About Bart Thomas

I am an accomplished technology leader with over 30 years’ experience in sales, customer success, marketing, operational & delivery roles. I have a deep understanding of Agile, Cloud, DevOps, AI, Automation and Process Optimisation.I am passionate about transforming businesses to help them benefit from technology.

Bart Thomas's Current Company Details
Customer Science Group

Customer Science Group

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Helping organisations apply AI, Decision Intelligence and Automation to save costs, increase productivity and deliver exceptional employee & customer experiences
Bart Thomas Work Experience Details
  • Customer Science Group
    Principal
    Customer Science Group Mar 2023 - Present
    Sydney, New South Wales, Au
    We are an independent, boutique customer experience company and digital transformation consulting and professional services firm. Customer Science provides customer service transformation. Working with clients such as Service NSW, ATO, St Vincent's Health, University of Sydney and more to help them realise their customer service vision. Utlising our unique combination of customer service, technology, best practices and service aggregation we have been able to save organisations millions of dollars, grow new revenue streams while providing a better service for customers.See our website for details: https://customerscience.com.au
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  • Launchpad Academy
    Mentor
    Launchpad Academy Mar 2024 - Present
    Sydney, New South Wales, Au
    Launchpad is on a mission to break down the barriers & biases for people entering Tech Sales while improving diversity along the way!
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  • Reveal Group
    Principal
    Reveal Group Oct 2021 - Mar 2023
    New York, New York, Us
    Reveal Group is your Intelligent Automation services company. We have been helping clients to Automate Better since 2005. Reveal Group is focused on delivering technology-driven, innovative consulting services that accelerate change, reduce costs and improve the overall performance of our clients around the world. US-headquartered, Australian-founded, with locally-based teams across North America and Asia Pacific, we’ve enjoyed 16 years of uninterrupted growth to be recognized as an international leader in Intelligent Automation services.
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  • Devops1
    Director Of Business Operations
    Devops1 Nov 2018 - Oct 2021
    Sydney, Nsw, Au
    The world of work is changing rapidly. New ways of working are emerging across every industry, lead by the rise of Agile and Automation. DevOps1 (formerly DX Solutions) provide services to support the digital transformation of our customers.As a leader in digital automation and transformation, we can uplift your organisation’s capabilities in the areas of Quality Engineering & Assurance, DevOps and Networks.
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  • Macquarie Telecom Group
    General Manager, Government Cloud
    Macquarie Telecom Group Oct 2017 - Sep 2018
    Sydney, Nsw, Au
    The Australian Government has strong standards in place for cyber security; and we’re proud to ensure this is firmly incorporated into all the work we do with agencies. What we bring is more than just compliance, however. We allow agencies to work safely in the cloud to enable secure collaboration and digital transformation.
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  • Anchor Hosting
    Ceo
    Anchor Hosting Feb 2014 - May 2017
    Sydney, Nsw, Au
    Founded in 2000, Anchor is an Advanced Amazon Web Services Consulting partner, providing DevOps consulting and managed services for customers wanting to transition their applications to the cloud.My responsibilities included:• Sales, Marketing, Business, and Product Development activities;• Process improvement;• Developing and recommending business plans for the board’s consideration;• Implementing all approved plans, policies and programmes and achieve agreed targets;• Overseeing the financial management of the organisation;• Overseeing the effective operation, administration, and development of the company;• Ensuring compliance with legal and regulatory obligations.Major achievements:• Fostered a culture of trust, respect, transparency, innovation, and experimentation.• Architected and oversaw Anchor’s Agile, DevOps and business transformation.• Championed and implemented the V2MOM, an Agile company alignment and execution framework.• Developed and successfully executed a strategy to ensure Anchor remained relevant, profitable, and our services continued to deliver value to our customers.• Careful stewardship of the business to remain profitable throughout the transformation.• Transformed Anchor from being an infrastructure company into managed cloud services.• Created a People Operations team, performance management, and staff development systems.• Transformed Anchor into a sales and customer-led organisation.• Created a Digital Marketing team and strategy that delivers a reliable stream of inbound leads.• Sold the business to Digital Pacific in Feb 2017.
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  • Anchor Hosting
    Head Of Sales And Marketing
    Anchor Hosting May 2013 - Feb 2014
    Sydney, Nsw, Au
    Developed Anchor's sales and marketing strategy and led the sales team to deliver record levels of new business.
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  • Macquarie Telecom - Ninefold
    Technical Pre-Sales Lead
    Macquarie Telecom - Ninefold Jul 2011 - May 2013
    Sydney, Nsw, Au
    I returned to Australia after 10 years in the UK to join Ninefold, a cloud computing company and provider of infrastructure as a service (IaaS) and a Ruby on Rails-based platform as a service (PaaS).Built with the Apache Foundation's CloudStack, Chef and a custom web portal, Ninefold’s Ruby on Rails platforms allows customers to deploy and host applications using a wizard and maintain or modify those applications via a Portal or CLI. The platform pulls code from GitHub, Bitbucket or a customer's own custom Git repository and deploys it on the Ninefold infrastructure using a customer's desired topology.
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  • Cloudnine.Org
    Co-Founder And Director
    Cloudnine.Org Jan 2008 - Aug 2012
    Gb
    Cloud Nine was a Managed Service Provider providing 'Software as a Service" with remote support to UK schools and businesses. We provided Hosted Exchange and virtualised bespoke Windows-based business applications for our clients; delivering them over the internet via Citrix XenApp to thin clients. This model allowed our clients to eliminate expensive and difficult to maintain in-house servers and IT infrastructure.
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  • Glow Lounge Ltd
    Co-Founder And Director
    Glow Lounge Ltd Jun 2003 - Dec 2010
    A partner in this fantastic cocktail bar, cafe and restaurant on the corner of London's Clapham Common. I made a better barista than cocktail barman!
  • Glow Technology Ltd
    Co-Founder And Director
    Glow Technology Ltd 2005 - 2008
    Built both the glowtechnology.co.uk e-commerce store and the business. We were an online retailer selling, servicing and installing custom-built, high-end Shuttle, Zalman, & Silverstone Gaming and Home Theatre computer systems across the UK and Europe. We frequently received excellent reviews in the UK Tech media.http://www.bit-tech.net/hardware/cases/2006/04/03/glow_lounge_glow_sugo_b_htpc/1http://www.techradar.com/reviews/pc-mac/pc-mac-desktops/glow-lounge-technology-zalman-hd135-47755/review
  • Associated Newspapers
    Technical Support Engineer
    Associated Newspapers 2000 - 2003
    London, Gb
    Contracted to the Daily Mail, Evening Standard and Metro newspapers whilst in the UK on a working holiday. Worked on various projects - Remedy Help Desk implementation, Lotus Notes upgrade, Windows 2000 & XP migrations and executive support in a 2000+ user environment.
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  • Office Of Film And Literature Classification, Australia
    It Manager
    Office Of Film And Literature Classification, Australia 1996 - 2000
    Responsible for the day-to-day running of the OFLC's IT infrastructure. Project managed the creation of an independent IT infrastructure on the OFLC's relocation & separation from the Federal Attorney Generals Department and ran the tendering process for the replacement of the National Film and Literature Classification System.
  • Federal Attorney Generals Department, Australia
    It Technical Trainer
    Federal Attorney Generals Department, Australia 1995 - 1996
    Provided end user training during several IT software rollouts to Federal Attorney Generals staff throughout Australia.
  • Ic Technologies Australia
    Corporate And Government Account Manager - Apple & Hp
    Ic Technologies Australia 1992 - 1995
    Account Management in the (then) largest Apple Computer dealership in Australia.

Bart Thomas Skills

Cloud Computing Strategy Saas E Commerce Enterprise Software Pre Sales Marketing Strategy Management Technical Leadership Business Development Paas Online Marketing Strategic Partnerships Entrepreneurship User Experience Integration Data Center Managed Services Servers Iaas Solution Selling Product Management Ios Infrastructure Web Applications Software As A Service Software Project Management Scrum Virtualization Storage

Bart Thomas Education Details

  • Australian Institute Of Business
    Australian Institute Of Business
    Marketing And Operations

Frequently Asked Questions about Bart Thomas

What company does Bart Thomas work for?

Bart Thomas works for Customer Science Group

What is Bart Thomas's role at the current company?

Bart Thomas's current role is Helping organisations apply AI, Decision Intelligence and Automation to save costs, increase productivity and deliver exceptional employee & customer experiences.

What is Bart Thomas's email address?

Bart Thomas's email address is ba****@****ine.org

What schools did Bart Thomas attend?

Bart Thomas attended Australian Institute Of Business.

What are some of Bart Thomas's interests?

Bart Thomas has interest in Human Rights, Science And Technology, Environment.

What skills is Bart Thomas known for?

Bart Thomas has skills like Cloud Computing, Strategy, Saas, E Commerce, Enterprise Software, Pre Sales, Marketing Strategy, Management, Technical Leadership, Business Development, Paas, Online Marketing.

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