Customer Science Group is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company. We bring your customer and digital vision to life. We help you deliver services that are globally competitive.
Proudly incorporating these specialist brands - Customer Science, Doll Martin Associates, UCA & Rapid Response Care.
We are an independent consulting firm, specialising in customer experience and digital transformation. Our people are practitioners and business leaders, not theorists. This means our solutions are innovative, practical and relevant.
Our services are award winning. We achieve these results through empathy, data-driven decisions and industry expertise.
We use customer centred service design to create better customer experiences that lead to customer satisfaction, customer retention, recommendations and repurchases.
Our service focuses on your business objectives and brand to materially impact the organisations vision and targets.
Rapid return on your investment in our services. We deliver more capacity, lower cost to serve, lower cost for the customer and/or revenue growth. With templates, tools and coaching we provide the necessary toolkit to handover sustained customer experience improvements.
The benefits are greater experience for your team and customers that result in improved customer satisfaction, financial benefits and realised business objectives that are tangible & sustainable.
We provide consulting, transformation, training, service design and service technology services in all Australian States and New Zealand.
Company Details
- Employees
- 47
- Founded
- -
- Address
- 283 George St, Suite 1,level 8,australia
- Phone
- 612-9160-7760
- in****@****.com.au
- Industry
- Consumer Services
- NAICS
-
Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Website
- customerscience.com.au
- Keywords
- Customer Service Transformation, Service Digitisation, Customer Service Professional Services, Customer Experience Transformation, Project Management, Program Management, Robotics Process Automation, Contact Centre, CXIaaS.
- HQ
- Sydney, New South Wales
Customer Science Questions
Customer Science's helpline number is 612-9160-7760
Customer Science's website is customerscience.com.au
Customer Science's LinkedIn profile is https://au.linkedin.com/company/customer-science-australia
Customer Science has
47 employees.
View email and phone details for 47
employees at Customer Science.
Customer Science's industry is
Consumer Services
Customer Science's top competitors are
Accountantsdaily,
Nimbus,
Datacom,
Csia Customer Service Institute Of Australia,
Seebeyondborders,
Optus,
Qpc Australia,
Doll Martin Associates,
Evolution Australia,
Expert360.
Customer Science's support email address is info@customerscience.com.au
Customer Science's categories are Consumer Services
Customer Science's founding year is 2014
