Worked with multiple external partner groups to develop mobile-phone NFC-driven (contactless) payments.- Developed system requirements and feature specifications for both internal and partner systems.- Compiled impact analyses of changes proposed for internal and partner systems.

Contributed to design for migration of existing sales configuration tool into Siebel CRM application. Developed web pages using xHTML, CSS, and JavaScript.

Designed, tested, and managed changes to complex business-process applications.- Designed application security (access control) matrices.- Designed audit requirements and reports, for activity tracking and for security control.- Collaborated with customers to capture process flows and to derive validated business requirements.- Improved development team delivery quality, through concise, thorough, high-level and detailed design specifications.- Trained and assisted users… Show more Designed, tested, and managed changes to complex business-process applications.- Designed application security (access control) matrices.- Designed audit requirements and reports, for activity tracking and for security control.- Collaborated with customers to capture process flows and to derive validated business requirements.- Improved development team delivery quality, through concise, thorough, high-level and detailed design specifications.- Trained and assisted users. Demonstrated applications to executives.- Redesigned applications to match corporate look-and-feel standards. Show less

Improved communications between development managers and their off-shore teams.- Tracked off-shore team activities and performance.- Identified work for off-shore teams. Evaluated relative costs and benefits of using internal and vendor teams.- Tracked department cost and revenue; compiled executive-level presentations weekly.

Developed interfaces, processes, and reports for vendor-supplied billing system. Supported internal customers.- Built multi-process bill generation program on top of vendor-supplied billing system.- Developed standard data extraction/report generation module; adopted by peers as basis for subsequent work.- Designed and developed interfaces for managing cross-system discounts.- Managed team participation during code repository migration (so we did not lose anything).- Managed… Show more Developed interfaces, processes, and reports for vendor-supplied billing system. Supported internal customers.- Built multi-process bill generation program on top of vendor-supplied billing system.- Developed standard data extraction/report generation module; adopted by peers as basis for subsequent work.- Designed and developed interfaces for managing cross-system discounts.- Managed team participation during code repository migration (so we did not lose anything).- Managed team education and training for Sybase-to-Oracle database environment migration.- Mentored fellow programmers in clear design; efficient and maintainable code; and thorough testing.- Coordinated with and offered subject-matter expertise to other development teams.- Collaborated with customers to capture process flows and to derive validated business requirements.- Addressed customer questions on system operations and capabilities. Show less

Developed interfaces, processes, and reports for vendor-supplied billing system. Supported internal customers.

Developed software for pharmacy benefits processing system.- Developed interface used by web-based, telephone (IVR), and call center applications to request refills.- Resolved production order-handling and other customer issues. Developed ad-hoc tools when needed.

Developed software for embedded systems--standalone terminals in Petroleum/C-Store retail environments--using cross-compilers, remote system module transfers, and hardware debuggers.- Significantly upgraded stand-alone credit/debit card terminal applications, reducing application size, while adding functionality and improving throughput.- Collaborated closely with customers to develop and validate application requirements. Supported customers on subsequent operations and… Show more Developed software for embedded systems--standalone terminals in Petroleum/C-Store retail environments--using cross-compilers, remote system module transfers, and hardware debuggers.- Significantly upgraded stand-alone credit/debit card terminal applications, reducing application size, while adding functionality and improving throughput.- Collaborated closely with customers to develop and validate application requirements. Supported customers on subsequent operations and maintenance.- Collaborated on small team to develop new application base, targeted towards multiple customers. Designed specifications for inter-module communication.- Developed reusable code modules for: on-line and off-line authorization; transaction completion; batch reconciliation, communications support; report generation; printer control; PIN entry; and, security key control.- Developed communications end-point emulators.- Enhanced line monitor and developed a suite of protocol parsers.- Introduced code quality tools to fellow programmers.- Mentored fellow programmers in clear design; efficient and maintainable code; and, thorough testing. Show less

Developed software for multiple applications (Data Center; Host; Pharmacy; Doctor).- Chosen as Programmer of the Year, 1994.- Developed master accounts receivable reporting suite, based upon customer requirements.- Collaborated closely with customers to develop and validate application requirements.- Significantly improved functionality and robustness of screen-handling modules.- Developed wide array of reusable code modules: batch tape processing; report generation; data… Show more Developed software for multiple applications (Data Center; Host; Pharmacy; Doctor).- Chosen as Programmer of the Year, 1994.- Developed master accounts receivable reporting suite, based upon customer requirements.- Collaborated closely with customers to develop and validate application requirements.- Significantly improved functionality and robustness of screen-handling modules.- Developed wide array of reusable code modules: batch tape processing; report generation; data maintenance; communications control; and internal functions.- Developed useful collection of development support tools.- Developed software source-code control and release system.- Developed complementary software source-code release installation and tracking system.- Mentored fellow programmers in clear design; efficient and maintainable code; and, thorough testing. Show less

Tested application changes for accuracy, efficiency, and ease-of-use.- Learned the value of negative testing.- Developed network-based remote printing service (quickly adopted by entire QA department).- Developed software release installation and tracking system.

Managed computer hardware purchasing and maintenance, user training, and custom programming for entire facility.- Supported 120+ Personal Computers, 50+ printers, and various peripherals.- Supported 24 users with 327X terminals and printers attached to S/370 mainframe over an SNA/SDLC line.- Supervised two Application Programmers and one Software Trainer.- Coordinated purchasing, installing, configuring, and maintaining of all IS equipment.- Offered basic and advanced… Show more Managed computer hardware purchasing and maintenance, user training, and custom programming for entire facility.- Supported 120+ Personal Computers, 50+ printers, and various peripherals.- Supported 24 users with 327X terminals and printers attached to S/370 mainframe over an SNA/SDLC line.- Supervised two Application Programmers and one Software Trainer.- Coordinated purchasing, installing, configuring, and maintaining of all IS equipment.- Offered basic and advanced training in computer operation and applications.- Developed and maintained applications for Inventory Management, Client Accounting, Word Processing Library, Worker's Compensation, and Injury Reporting & Tracking.- Installed a five-node Artisoft Lantastic network. Show less

Answered customer questions on installation and operation of IBM's AIX operating systems and RISC computers.- Presented two-day introduction on communications technologies to new team members.- Team Lead, Summer 1990: managed schedule, training, equipment, and communication facilities for 13-member team.