Installation Technician/Service Technician for residential and commercial customers. Continuously at the top of the seller leader board generating an average personal up-sale revenue of $2,000+ per month. Proven eagerness to work overtime hours, earn extra commissions, and assist co-workers with problematic technical issues on site and through Windows Teams, text, and phone.  Recurring10/10 surveys obtained, reflecting the satisfaction of customers.  Trained home security professional, knowledgeable in the area of basic electrical wiring, safety precautions, and implementation and usage of equipment.  Effectively and efficiently trained 3 new hires that would later become top installers and sellers.  Responsible for the installation and servicing of ADT home security equipment including but not limited to: alarm panels, out-door cameras, indoor cameras, door/window contacts, motion detectors, life safety devices/fire alarms/smoke alarms/CO alarms/heat detectors, smart home devices/doorbells/smart thermostats/light bulbs.  Surpassing on time arrivals by committing to 10-15 minute arrival times before scheduled install/service.  Providing enhanced site survey/walk-through with customer toaddress security needs and products/services available in order to meet those needs.  Effective guidance for customer’s by demonstrating how to use their new alarm system or upgraded alarm system components utilizing the alarm panel, ADT web-site, and mobile app.  Maintained a 100% accuracy rate for inventory counts consisting of ADT components and necessary wires, cables, and other miscellaneous items needed for installation. Use of various power tools following regulated practices and safety precautions

• Proven contributor to a positive living environment that enhances the client’s quality of living.• Assisted clients with activities of daily living such as: bathing, grooming, feeding, learning, motivator for client’s inner self-growth, life coach, and escorting to doctors appointments amongst many others.• Mentor to individuals who needed personal motivation in order to accomplish a better quality of mental health. • Provided exemplary palliative care at all levels.• Kept meticulous records of everyday activities, food intake, and health information regarding each client concerning their health, diet, social activities, desires, needs.• Organizing and documenting client’s appointments and current medications.• Providing client transportation to appointments, shopping and other activities.• Providing medication assistance; held to high standards of dispersing medications amongst individuals and documenting in accordance with SC health code.• Providing assistance in shopping needs; making sure clients were buying items within their spending limits and diet restrictions/helping them learn how to spend their money in a budget friendly manner.• Carrying out daily household tasks such as cooking, cleaning, laundry, etc in conjunction with clients, helping them learn valuable life skills.• Collaborating with colleagues on tasks such as planning holiday and surprise birthday parties for clients.• Maintaining and updating client data; sleep charts, health logs, activity tracking.• Maintaining a positive relationship with clients to provide a high level of satisfaction within their personal lives by enabling them to be as self-sufficient as possible.