Operations Manager
Greater Salt Lake City Area
SCOPE: Inventory, forecasting, production, shipping, fulfillment, customer service• Accessed an additional 5 regional market segments by executing 36 packaging/manufacturing changes• Achieved 85% customer retention by building multinational distribution channel sales support team• Launched second office in Dnepro, Ukraine by regular contact and 6 weeks of cumulative travel• Eliminated 12 unprofitable products while minimizing waste by controlling supply and promotional pricing• Almost 5-fold increase in customer base by applying cross functional planning to launch 9 new product lines• Leaned inventory to 12 (monthly) turns per year by developing forecasting, manufacturing, and WIP schedules