As Chief Information Officer at Gallup, I drive innovation and operational excellence across our software development initiatives, Network Operations team, and Cybersecurity efforts. From overseeing Gallup’s global web presence and enterprise software systems to leading e-commerce solutions and large-scale implementations, I ensure our technology aligns seamlessly with the company’s mission and business objectives.Collaborating with department directors and engaging with clients, I showcase Gallup’s technical capabilities and consult on tailored solutions that address their needs, including advanced web visualization and technical strategies. My commitment to bridging technology and business strategy ensures our clients and stakeholders consistently receive world-class outcomes.In my leadership role, I recruit, mentor, and empower a high-performing team of directors, managers, senior engineers, project managers, and strategists. I am deeply invested in employee engagement, professional development, and the growth of our talent pipeline, creating robust training and certification programs aligned with measurable objectives.Key responsibilities include:Strategic Planning: Defining departmental objectives, resource planning, and managing a multimillion-dollar operational and external software purchasing budget.Vendor Management: Negotiating contract terms to maximize value and support our technological evolution.Technical Leadership: Driving innovation through cutting-edge solutions, continuous improvement, and aligning technical goals with Gallup’s broader mission.My role is built on a foundation of vision, collaboration, and delivering results that propel both internal teams and external partners toward success.I joined Gallup in 1999 as a System Applications Developer. I became a Software Performance Line Lead in 2001 and assumed my current role in 2014. I earned my associate’s degree in computer science from the Lincoln School of Commerce and my bachelor’s degree in management from Bellevue University.CliftonStrengths Top 5: Woo | Achiever | Belief | Relator | Responsibility