Bartosz Korulczyk Email & Phone Number

Polska

➔Point of technical advice for the Service Desk Team.➔Major Incident Coordinator.➔Local project management and implementation.➔Managing escalated queries.➔Business partner and SPOC for all Polish leaders.➔Improving the efficiency and quality of the service.➔Active participation in ongoing IT segregation projects.➔Prioritization and delegation of tasks.➔Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff… Show more ➔Point of technical advice for the Service Desk Team.➔Major Incident Coordinator.➔Local project management and implementation.➔Managing escalated queries.➔Business partner and SPOC for all Polish leaders.➔Improving the efficiency and quality of the service.➔Active participation in ongoing IT segregation projects.➔Prioritization and delegation of tasks.➔Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities.➔Coordinating with other teams to resolve issues that span departmental boundaries.➔Managing the workload of the service desk team to ensure that all tickets are resolved within the specified time frame.➔Establishing and maintaining customer service standards for the service desk team and monitoring performance to ensure that these standards are met. Show less

Malbork, Woj. Pomorskie, Polska

➔Support as on-site responsible for multiple business units in Poland.➔Dealing with incoming faults in a professional, courteous manner over the phone or emails to ticket system.➔Taking ownership of faults and managing them in a logical and methodical manner.➔Correctly logging service requests, incidents and faults, categorizing and prioritizing them in line with company procedures.➔Conducting full and thorough diagnostics with end users to enable first point of contact fault… Show more ➔Support as on-site responsible for multiple business units in Poland.➔Dealing with incoming faults in a professional, courteous manner over the phone or emails to ticket system.➔Taking ownership of faults and managing them in a logical and methodical manner.➔Correctly logging service requests, incidents and faults, categorizing and prioritizing them in line with company procedures.➔Conducting full and thorough diagnostics with end users to enable first point of contact fault resolution.➔Ensuring all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate.➔Managing faults through their entire lifecycle from the first point of contact through to resolution, proactively:▹Operational or project related activates like: ▸Patching and upgrades ▸Hardware installations ▸Managing users AD ▸Installations and deployments of new laptops, desktops and mobile devices ▸Compliance monitoring ▸Service monitoring➔Keeping the customer informed of progress.➔Diagnosing and resolving problems to the customer’s highest satisfaction.➔Sharing knowledge with team colleagues Show less

Malbork, Woj. Pomorskie, Polska

Powiat Malborski, Woj. Pomorskie, Polska

Polska

➔Own business in the field of digital signage.➔A subcontractor for one of the leading digital signage brand in a project for one of the biggest client in the world.➔Performing electronic and IT installations of the conducted implementations.➔Team and capacity management.➔Reading and understanding of designs and technical drawings.

Malbork, Woj. Pomorskie, Polska

➔Performing microbiological, quantitative and qualitative analyzes of food, environmental and water samples,➔Work in accordance with Laboratory Quality Manual in order to ensure compliance at all times with the policies, procedures and associated documents which are referred to in the manual.➔Other duties as assigned.

Polska

➔Provide excellent customer service➔Maintain professional conduct and appearance in all working conditions➔Maintaining Technical Documentation➔Installing and troubleshooting Carel controllers➔On-site technical inspections and installations of cooling systems➔Diagnose and repair refrigeration and air conditioning equipment➔Inspections and modernization of electrical installations