Bas Blankenstijn Email & Phone Number

Chicago, Illinois

-Develop and maintain strong relationships at a strategic and operational level.-Lead a team of account managers and analysts to coordinate with other bswift resources.-Proactively consult clients on best practices and necessary system and process changes to achieve client goals throughout the year and during annual open enrollment.-Conduct quarterly stewardship meetings with clients and lead other regularly scheduled meetings as necessary.-Create and coordinate requirements for gathering and processing one time projects as needed.-Advocate client needs throughout all phases of product life cycle.

Chicago, Il

-Manage the day to day relationship with clients and assist in their customer needs-Research, resolve and respond to inquiries from clients regarding system issues and processes-Train clients on existing and new features of bswift system-Provide quotes and bill clients accordingly for EDI file feeds, training and other services-Prepare and conduct technical and product presentations and demonstrations-Give direction to client services team on short and long term client needs

Chicago, Il

-Built client sites, including benefit plan rules, details, prices, text and documents-Tested client sites to ensure proper functionality and quality-Audited system data from various sources; produced reports providing details on audit-Participated in annual open enrollment by assisting with incoming client calls related to healthcare benefits, life benefits, and other human resource related services-Developed and implemented custom billing solutions for a bankers association benefits division

Chicago, Il

-Assisted with multiple projects on several client teams-Worked on plan building and setup for several clients-Ticket and enrollment resolution

Kalamazoo, Michigan Area

-Managed budgeting and financial activities for approximately 400 student organizations-Advised several funding allocation agencies-Facilitated bi-weekly financial workshops for student organizations-Managed all contractual, rental and lease agreements for registered student organizations in consultation with the business office designee-Provided ongoing reports on student assessment fees revenues and expenditures to the director, associate director and student affairs business office-Analyzed and recommended changes to student activity financial policies, processes and procedures to ensure compliance with applicable law and university policy

Master Of Arts (M.A.), Educational Leadership

Bachelor Of Business Administration (Bba), Finance