Sumit Basak Email & Phone Number

Sydney, New South Wales, Australia

• I am currently serving as a Program Manager overseeing the implementation of security transformation Programs and initiatives at Sydney Airport. This involves establishing a robust Network, Data Center and security.
• Delivery of Security Compliance Programs.
• Business case preparation and approval.
• Budgeting, Contract negotiation with vendor and Program Governance establishment
• End-to-end Program delivery including Scope/Budget/Risk and Schedule management.
• Business and technical stakeholders’ engagement.

Sydney, New South Wales, Australia

• Business case preparation and approval for Network and Security projects.
• SOW review and contract negotiation with vendor and project team establishment for successful delivery.
• Managed end-to-end delivery including Scope/Budget/Risk and Schedule.
• Business and technical stakeholders’ engagement
• Procurement management, Vendor Management and Governance to ensure Benefits realisation.

Sydney, New South Wales, Australia

• Implementation of a CIS security compliance project to strengthen the Identity and Access Management through GPO and CHEF, significantly enhancing overall security measures.
• Managed a digital transformation project to improve service delivery by automating health check processes for the existing infrastructure and presenting the critical data on Power BI dashboards, facilitating.
• Completed cloud migration project related to application workload movement to Azure platform.
• Completed service transition of Infrastructure components, established operations streams, managed phase gate reviews and governance.
• As a Delivery Manager managed the KPIs on service management SLAs (incident/problem/change)

Sydney, Australia

• Delivery of Digital transformation project to automate manual production line activities and migration of the data into the cloud.
• Completed SD-WAN rollout project for sites in APAC that involved end to end planning, control (scope, risk, and schedule), governance, and delivery.
• Network security project to decommission checkpoint firewalls and moved the rule base into cloud-based security solution by moving the web-based apps to Zsclaer and non-web-based workloads to Palo Alto firewalls.
• Completed a DC failover project successfully for AOA DC in Singapore for complete services and was recognized by customer and internal management for brilliant planning and execution.
• Managed interdependencies among programs, risk and issues, finances (budgeting, forecasting and change control) etc.
• Drove program-level continuous improvement via retrospectives, Inspect and Adapt workshops, and implemented best practices and trained team members with improved ways of working to ensure optimised delivery.

Sydney, New South Wales, Australia

• Successfully completed a service transition along with monitoring and management of 5 DCs and 200+ sites (WAN & LAN) of a global engineering services company Worley headquartered in Sydney that helped to reduce the.
• Implemented a private and public cloud solution for Worley as part of transformation project, moving the workload to Azure.
• As a program manager, I also completed an infrastructure Transformation Program of a new DC Build, 5 existing DC consolidations, application migrations, transition into private cloud and managed services, and.

Auckland, New Zealand

• As a Project Manager, completed Application migration and Windows upgrade project for multiple district health board hospitals in Health Alliance with a volume of 150+ applications in 18000+ systems within the.

Singapore

• Completed successful DC build, application migration and WAN migration in 100+ sites in APAC for Nokia Corporation, a Finnish multinational communications and IT corporation.
• I completed the end to end project, drove that towards completion in 15 months and within the budget. I was also recognised by the customer for my outstanding contribution in completing the project on time.

New Delhi Area, India

• As a Project Manager, completed successful migration of Legacy voice Infrastructure to Cisco voice solution in France, Norway, Denmark, Sweden, Brazil, China and Malaysia for BioMerieux, a medical organisation.
• I was engaged with stakeholders to understand the business requirement, convert that to solution with help of technical architect, design the solution, present them to executives and deliver them within the agreed.

India

• As customer success manager I have managed the Cisco ROS India team of 50 engineers and ops managers directly reporting to me, ensuring high level service assurance in Cisco Voice and Telepresence technology for.
• I along with my team generated 55% revenue of the total account value by making sure to meet SLAs while resolving incident, change and problems and deliver high quality customer service. I also managed governance and.
• Additionally I improved processes, delivered trainings and mentored my team to improve the performance and reduce the operation significantly.

Pune Area, India

• As part of BT global implementation and support team, I completed several project planning, tracking and execution for Voice and Hosted IP Contact Center (Call Managers, ICM, CVP, IP and IVR) for the Major Customers of.
• I was involved in designing and delivering VoIP solution for new customers, coordinating among different teams and vendors for end to end solution and finally handover the project to operations.

India And Austin Texas USA

• Worked with Cisco remote operation services as a Technical Lead and involved in implementation and support of WAN network, Cisco voice and Telepresence Technology for global clients like AT&T, GE, P&G and SAP etc.
• Completed knowledge transfer of Cisco telepresence technology in USA, established and trained a team at offshore, transferred the technology and processes and enabled them to support global customers
• Easily adapted in multi-cultural environment and performed well in resolving maximum number of cases several times and rewarded as the best Performer in the team.

New Delhi Area, India

• Successfully completed DC build and relocation for Lucent Technologies including network and DC infrastructure in two locations in India within budget and time.
• Managed communication with business, application owners and multiple vendors to ensure timely execution, tracked schedule, risk and budget to ensure successful project completion.

New Delhi, India

• Successfully completed DC build and relocation for Lucent Technologies including network and DC infrastructure in two locations in India within budget and time.
• Managed communication with business, application owners and multiple vendors to ensure timely execution, tracked schedule, risk and budget to ensure successful project completion.

Master'S Degree, Information Technology, A

Activities and Societies: I was the House captain in my school and was involved in few social activities like AIDS awareness etc.Completed.

Post Graduate Diploma In It(Mba), Computer/Information Technology Administration And Management, A

With Information Technology as a major, I completed this diploma in IT and Marketing in 2010.

Education record

Post Graduate Diploma In Information Technology, Information Technology, A