Key Account Manager-Regional
Current Identifying and developing plans for VAS revenue growth and maintaining relationships with customers to achieve repeat/ referral business. Administering the penetration for various VAS products; planning & executing schemes to enhance VAS penetration. Coordinating with operators for agreement, billing & payment. Coordinating with content team, planning & implementing new properties in order to grow revenues. Driving the usage amongst VAS users and monitoring the same for churn management. Developing new products and promoting the exiting VAS products. Setting out quality standards for various operational areas, ensuring a high-quality customer experience, while adhering to the SLAs and work processes. Devising & implementing marketing plans & activities for successful launching of new products. Ensuring maximum brand visibility and capture optimum market shares. Analyzing business potential, conceptualizing & executing strategies to drive sales, augment turnover and achieve desired targets. Assessing marketing trends and tracking competitors’ activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies.