Jeff Baselj Email & Phone Number

I am a well qualified Automotive Professional with over thirty years of Car Industry experience who would be an excellent choice for any company. My main focus has been in Fixed Operations. However, I am knowledgeable in Fixed Operations, New and Pre-Owned Car Sales, CRM, F&I, eCommerce and accounting. I have a proven track record as one who can sell, teach and manage people. My success in the Auto business is a result of my ability to relate to people well.Automotive Professional | Service Process Expert | Industry Modernization | Customer Service | MentorEmail: jeffrey.baselj@jmagroup.com954-870-3907I have been around the retail car business for my entire life. I grew up hanging out at my family's Chrysler Plymouth Imperial dealership. Other than a few years off to serve in the US Army as a Medical Lab Specialist and a few more years to study Computer Information Systems and Accounting I have worked full time in Automotive retail for my entire adult life.What makes me differentBeing raised in a Dealership by the Man who signed the front of the paychecks gave me a clear perspective on what it takes to be successful. I learned how to hire good people and treat them well, so they can treat my customers well. I know the value of focusing on solid processes and managing your expenses well. I knew it was my job to always lead by example,I experienced first hand the industry switch from a manually written collection of family owned stores to the extremely automated dealer groups that now exist. I found great satisfaction as a consultant helping 150+ dealerships implement the new technologies that have helped the industry flourish.SkillsService process ExpertFixed Operations ManagementMentoring of successful employeesMaximization of technology utilizationSales Process Development & Implementation Customer Retention Analysis and GrowthAnalysis and Control of Expenses

Listed skills include Automotive, Customer Retention, Customer Satisfaction, Automobile, and 17 others.