Production Manager
Dutieso Lead production team in providing required service to their assigned line of business ensuring achievement of agreed specifications, service levels and timelines.o Guarantee delivery of projects according to specification by regularly monitoring project requirements, planning and managing production in close collaboration with other managers.o Ensures team adherence to department guideline, compliance regulations, policies and procedures through constant communication… Show more Dutieso Lead production team in providing required service to their assigned line of business ensuring achievement of agreed specifications, service levels and timelines.o Guarantee delivery of projects according to specification by regularly monitoring project requirements, planning and managing production in close collaboration with other managers.o Ensures team adherence to department guideline, compliance regulations, policies and procedures through constant communication and regular implementation/monitoring initiatives including but not limited to coaching, training, employee development and process review.o Support a performance-driven environment by driving the team to consistently deliver work of high quality by providing reports and feedback on delivery, output and quality. o Analyse and use staff reports to assess production workflow, achievement of timelines and delivery output, determine trends to reinforce or correct, as necessary.o Manages operational and technical issues encountered, working with Quality to ensure correction and prevention.o Consistently seek to achieve and raise the set quality benchmark. Implement identified corrective and preventive action items. o Monitor and improve production metrics through analysis of reports and execution/application of process improvement initiatives to ensure stakeholder satisfaction.o Develop professional and harmonious relationships with GPS stakeholders through constant, personal communication aimed at obtaining a clear understanding of the business objectives and context of their project requirements. o Effectively manage stakeholder communication through professional and timely responses to questions, concerns and escalations.o Liaise with work stream/technical subject matter experts on matters of delivery, whenever necessary.o Manages the performance of the assigned production team, ensuring the quality of work, Show less