•Assisting employees with enrollment in benefits program, such as health insurance, life insurance, retirement savings and health savings accounts•Conducting presentations and meetings to explain benefits to employees•Reconciles and reviews monthly insurance billing statements.•Answer questions or concerns from employees about their benefits.•Works with employees who are out on FMLA and Short-Term Disability, while working closely with Payroll to ensure pay during leave is accurate.•Process terminations in our HR system, stop employee access, generate COBRA, stop garnishments•Approving and verifying Qualifying Life Event requests•Maintain our system of records with our employee benefit elections.•Collaborate in Worker’s Compensation claims.•Completing benefits reporting requirements, such as discrepancy reports and benefit audits.•Receiving Child Support Court Orders to enroll employee’s children in health insurance•Assists in Payroll tasks including, HSA Employer contributions, generating new hire/term report to prorate pay, leave of absence pay.•Updating Timecards, adding hours of PTO, paternity/maternity leave, jury duty, bereavement etc.•Conduct monthly reports, DISA invoices, billing reconciliation report for carriers BCBS and Guardian, discrepancy reports.

- Handled customer service to ensure that the customer has an exceptional luxurious experience in our jewellery/watch boutique while working towards personal and store sales target.- Developed and continually updated product knowledge and sales expertise.

- Worked with clients to set their HR vision and define their overall strategy for people management in Lebanon, UAE, Qatar, Saudi Arabia.- Implemented robust HR systems - based on SAP technologies - to achieve business objectives and HRneeds- Led HR system implementation projects from inception till post-implementation. This included requirements gathering, design, system roll-out, change management, post-implementation support, and HR teams capacity building- Re-engineered and evolved HR processes in line with leading practices and client's strategy; implementing HR improvement initiatives and set up "to-be" processes- Carried out daily project activities (client communications, risk and issues, status updates, reporting) and keeping track of project constraints (schedule, budget, quality)

- Handled all jobs related to the registration, renewals, recording (assignments, mergers, change of name and address), oppositions, cancellation actions, etc. of IP matters- Communicated and coordinated with agents on all operational procedures Provides clients with regular status reports related to the registration, renewal, etc. of the trademark, patent or design application- Conducted research when necessary and provides advice on all IP matters, e.g. registration, objections, retention, etc.- Maintained knowledge of important clients' businesses, competition, and latest industry news and trends

- Created effective organizational and filing systems, including quick and thorough indexing, filing and storage, resulting in easy access to critical information and streamlined office functioning.- Coordinated and set up high-level conference calls, management meetings, special events and arrangements for department.- Developed, formatted and maintained file database and information.- Answered a high volume of incoming calls and in-person inquiries from students and provided information and referrals.- Wrote correspondences; proofed and edited letters and other documents to ensure accuracy and consistency.- Coordinated preparation and timely dissemination of department reports and miscellaneous information.

- Was part of Deloitte’s Enterprise Risk Services (ERS) business line; assigned to a risk management consulting project for a governmental entity in Dubai, UAE- Assisted in performing a current state assessment of the client environment and defined present gaps- Gathered and analyzed requirements by attending client meetings- Attended design meetings to develop “to-be” state and to define required processes, policies, and procedures- Prepared draft reports by collecting, analyzing, and summarizing information and client data- Developed client presentations and communication material- Assisted in developing client-specific training and awareness material- Attended and contributed to project status update meetings- Contributed to team efforts by accomplishing my assigned tasks and deliverables- Attended Deloitte training regarding consulting services offering and service lines