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Bashar Alrefae Email & Phone Number
Solution Engineer
at
Journify
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Bashar Alrefae? Overview
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Quick answer
Bashar Alrefae is listed as Solution Engineer at Journify, a with 18 employees, based in Amman, Jordan. AeroLeads shows a matched LinkedIn profile for Bashar Alrefae.
Bashar Alrefae previously worked as Technical Support Engineer at Jordan Business Systems - Jbs and Operation Technical Support Engineer at T2. Bashar Alrefae holds Bachelor'S Degree, Computer Engineering from Jordan University Of Science And Technology.
Company email context
Email format at Journify
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Journify
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Profile bio
About Bashar Alrefae
I am a hardworking and ambitious individual with a great passion having Computer Engineering Bachelor degree from Jordan University Of Science And Technology with very good appreciation .I have excellent communication skills, enabling me to effectively communicate with a wide range ofpeople. A lifelong learner, eager to understand and inspire, and a passionate technical support specialist with ability to design great solutions.
Current workplace
Bashar Alrefae's current company
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Journify
6 roles
Bashar Alrefae work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Current
Sep 2024 - Present
Operation Technical Support Engineer
System Engineer IT NOC : - Work in a 24x7 team:Monitor, diagnose network errors and system environments using monitoring tools such as Nagios and Thruk.Create incident reports.- Analyze network, application, and infrastructure issues:Identify and resolve problems related to hardware, software, network connectivity, application performance, and security.- Maintain computer systems:Provide IT support (basic help desk) to all users.Ensure network availability and performance are at optimum levels.- Manage and monitor Windows/Linux servers:Handle installation, configuration, updates, and security patches for optimal performance and security.- Administer, deploy, and manage systems and services on AWS Cloud.- MS Windows Server AD Administration & Management.- Create and maintain documentation:Develop systems, processes, and procedures for knowledge sharing and troubleshooting.- Support multiple technical teams in 24x7 operational environments with high uptime requirements.- Write scripts for automated processes.- Proactively seek new ideas and methods to improve.- Use project management and ticketing systems:Tools such as ClickUp and Freshdesk.- Work independently and in a team environment
Dec 2023 - Aug 2024
Technical Support Specialist
- Analyzing the customer requests and handling level 1 and level 2tickets- Built and provided basic end-user troubleshooting- Use SQL queries to gather the information and solve the issues in thedatabase- Configured windows server 2016 and Linux Red Hat 8 in VM's to dealwith the problems competently- Update all tickets and work to provide high-quality service and speedin solving problems- Interacted with clients to resolve issues and answer software-relatedquestions- Provided updated patches for applications and system configuration toimprove efficiency- Working on TFS and checking the bugs with our internal teams- Packaging the product and working on the FTP to share the links withour customers
Dec 2022 - Dec 2023
Software Developer
Sep 2022 - Nov 2022
Mar 2022 - Aug 2022
1 education record
Bashar Alrefae education
FAQ
Frequently asked questions about Bashar Alrefae
Quick answers generated from the profile data available on this page.
What company does Bashar Alrefae work for?
Bashar Alrefae works for Journify.
What is Bashar Alrefae's role at Journify?
Bashar Alrefae is listed as Solution Engineer at Journify.
Where is Bashar Alrefae based?
Bashar Alrefae is based in Amman, Jordan while working with Journify.
What companies has Bashar Alrefae worked for?
Bashar Alrefae has worked for Journify, Jordan Business Systems - Jbs, T2, Eastnets, and Omicron Solutions Jo.
How can I contact Bashar Alrefae?
You can use AeroLeads to view verified contact signals for Bashar Alrefae at Journify, including work email, phone, and LinkedIn data when available.
What schools did Bashar Alrefae attend?
Bashar Alrefae holds Bachelor'S Degree, Computer Engineering from Jordan University Of Science And Technology.
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