General Manager
- Manage ongoing profitability ensuring revenue and guest satisfaction targets are met and exceeded- Lead in all key property issues including capital projects, customer service, and refurbishment- Ensure all decisions are made in the best interest of the hotel- Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property- Provide effective leadership to hotel team members- Lead in all aspects of business planning- Comply with… Show more - Manage ongoing profitability ensuring revenue and guest satisfaction targets are met and exceeded- Lead in all key property issues including capital projects, customer service, and refurbishment- Ensure all decisions are made in the best interest of the hotel- Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property- Provide effective leadership to hotel team members- Lead in all aspects of business planning- Comply with and exceed brand service standards- Ensure costs are controlled and revenue opportunities are effectively sourced and delivered- Manage and develop the entire team to ensure career progression and effective succession planning- Hold regular briefings and communication meetings with the HOD team- Respond to audits to ensure continual improvement is achieved Show less