Bashar Awwad Email & Phone Number

Kuwait

Amman, Jordan

Achievements: Working on/in Delivery to ensure that delivery process is followed by the team. Enhancing the Delivery Process. Enhancing the Policies. Enhancing the communication procedures with Clients. Enhancing the Resource allocation in projects. Managing daily tasks and the follow-up in JIRA.  Ensure that daily Operations are utilized. Analyzing and designing different types of business Team rotations to gain different Skills. Data and Requirements Gathering with Clients. Issuing Official Documents.Job Profile: working on Techno-Functional Requirements that are requested by the clients as well as providing the solutions based on the best practices that are applied on wide range business sectors. Providing supports to the Clients and training on the new customization and Business Processes, as well as Providing Administrator Technical Training. Managing and leading the Technical Team. Applying new Policies to control the Daily operations. Provide suggestions to the Clients to fully utilize ERP system. Problem Tracking, Scaling and solving. Excellent communication skills – Verbally and by emails Ability to Use Internet Resources to Find best solutions. Data Gathering, Business Analysis, defining SOW and writing official documents. Aligned with Project Management methodologies.

Amman, Jordan

Achievements: Leading around 20 team members in various projects in different business lines Assigning the resources over the tasks after setting actions plan. Analyzing and designing different types of business Successfully Implement Oracle CX services for different clients Leading Technical Team on Different type of Business (More than 15 Clients). Team rotations to gain different knowledge that Oracle is providing.Job Profile: Involved in Techno-Functional Requirements that are requested by the clients as well as providing solutions based on the best practices that is applied on wide range business sectors. Providing supports to the Clients and training on the new customization and Business Processes, as well as Providing Administrator Technical Training. Provide suggestions to the Clients to fully utilize ERP system. Following up Issues with Oracle Support to provide the best solutions to the clients. Problem Tracking, Scaling and solving. Excellent communication skills – Verbally and by emails Ability to Use Internet Resources to Find best solutions. Data Gathering, Business Analysis, defining SOW and writing official documents. Aligned with Project Management methodologies. Time Management.

Amman, Jordan

Amman Governorate, Jordan

Achievements: Successfully Customized various Requirements to our Customers to improve the performance of the ERP System Using NetSuite Customization Tools (Custom Records, Scripting, Reports and Creating Business Processes) Successfully Setup Integration with Other Systems that met Customers Requirements to Make NetSuite is the Centralized System. Successfully Implement CRM, Advanced Inventory, Consolidated Invoices, Consolidated Item Fulfillment as Techno-Functional Tasks Leading Technical Team on Different type of Business (More than 15 Clients). Job Profile: Involved in Techno-Functional Requirements that are requested by the clients as well as providing solutions based on the best practices that is applied on wide range business sectors. Providing supports to the Clients and training on the new customization and Business Processes, as well as Providing Administrator Technical Training. Provide suggestions to the Clients to fully utilize ERP system. Following up Issues with NetSuite Support to provide the best solutions to the clients. Problem Tracking, Scaling and solving. Handling Entries Impacts with Different Types of Scripts (User Events, Clients, Suitelet, RestLet and workflow Scripts) Ability to Use Internet Resources to Find best solutions Ability to find Work around Solutions -non-Standard processes- that are not available in Standard NetSuite. Data Gathering, Business Analysis, defining SOW. Project Management and Communications skills. Time Management against Commitments. Customer Satisfactions.

United Arab Emirates

Accomplishments  Instrumental in owning, shaping and driving the IT department, established objectives and strategies for the IT function. Acted as an internal technical thought leader, aligned business goals with technology solutions to drive competitive advantage and bottom-line gains. Key Responsibilities: Commanded all operations and services provided by IT Department. Defined and drove the long-term technology roadmaps which ensured control and best practice methodology is brought into manufacturing unit. Established annual IT budget and objectives. Ascertained optimal usage of available resources to execute delivery as per schedule & budgeted overheads.  Developed, implemented, tested and followed-up requirements to apply ERP System/ Microsoft Dynamics Navision. Successfully delivered key IT programs and projects on-scope, on-quality, on-time and on-budget. Drove transition to well-run and high-performing operational capabilities. Developed other systems in ASP.Net, VB.Net and SQL Server. Tracked latest technology to be deployed in departments. Reviewed and benchmarked performance of IT infrastructure to make recommendations for improvement or upgrade requirements. Provided strategic guidance on procurement decisions, evaluated and shortlisted tactical solutions and vendors. Identified vendors for procuring IT products at practical and cost-effective rates. Leveraged Risk Management recommendations and observations to ensure business continuity. Planned strategy for disaster recovery. Identified and elaborated vulnerabilities, threats, risks and controls. Drove continuous improvement of team performance, motivated and developed them to deliver both long term and short-term projects. Manage Risk Assessment by following the ISO Standards and CISSP. Project Management:Waterfall and Scrum Methodologies

Jordan- Amman

Accomplishments  Designed innovative, robust and scalable solutions. Led in-house development of applications using VB.NET, ASP.NET and SQL Server. Successfully rolled- out ERP Solutions, effectively managing technical/ functional side in ERP system/ Baan.Key Responsibilities: Developed, implemented, tested and followed-up all the requirements to run BaaN ERP. Architected, designed, deployed and supported throughout all stages of the solution life cycle. Tested business applications using appropriate methodologies/tools to enhance quality, flexibility & efficiency. Coordinated and drove issue resolution, followed-up all software including HR System to resolve problems. Contribute to the success of the entire team, trained Development Team (Programmers) VB.NET, SQL Server Advanced the adoption of new techniques, tools, and processes to streamline delivery capabilities.

Amman Governorate, Jordan

Accomplishments  Defined & executed project strategy to support Organization’s evolving needs. Facilitated enhancements, implementation of best practice architecture and frameworks. Led in-house software development, requirement gathering provided AS IS process and TO BE process & solution. Analyzed business needs, gaps and documented requirements and specifications. Prepared IT Software documentations and Standard Operating procedures. Developed new reports, forms and tables in BaaN ERP.  Successfully developed QC Stability, R&D Stability, Calibration system and Microbiology Lab Sampling Using VB.Net & SQL Server. Provided training to end users on how to use new software. Aided in problem resolution through system monitoring.