Abul Bashar Azad Email & Phone Number

Dhaka, Bangladesh

As a seasoned Director of Housekeeping with a strong background in Hospitality & Facilities Management, I have consistently driven operational excellence and elevated guest experiences. My proven expertise spans Administration Management, Facilities Management, and Hospitality Management. With a track record of optimizing resources, streamlining processes, and fostering cross-functional collaboration, I am well-equipped to take on new challenges.Throughout my career, I have orchestrated top-tier housekeeping operations, ensuring impeccable cleanliness and a welcoming atmosphere. I have successfully managed large teams, implementing training programs that have elevated staff performance and guest satisfaction. My passion for creating efficient, well-maintained environments extends beyond housekeeping to encompass Facilities Management, where I have led projects to enhance facility functionality and sustainability.Recognized for my strategic mindset, I am now poised to transition into roles as an Administration Management Specialist, Facilities Management Specialist, and Hospitality Management Specialist. My adaptable leadership style, coupled with my dedication to delivering exceptional results, positions me as a valuable asset ready to make a meaningful impact in diverse management disciplines.

Dhaka, Bangladesh

• Oversaw the operations of a team of 80 providing the housekeeping services for a 304-room luxury hotel including all public and meeting spaces. • Oversee human resources activities including recruitment and staff development. • Aiding in the increased profitability of hotel rooms, which rose by 2% annually.• Supported the improvement of laundry revenues by 39% annually.• Maintained exceptionally low turnover rate of 2%.• Contained Costs Per Occupied Room, keeping expenses within budgeted parameters.

Dhaka, Bangladesh

• Developed a modern uniforms catalogue in partnership with the General Manager and launched the new products successfully.• Created the snagging list with the Housekeeping and Engineering teams. • Prepared Standard Operating Procedures and drafted the “ABC’s of Housekeeping” training.• Designed a state-of-the-art industrial laundry facility.

Makkah, Saudi Arabia

• Drove the successful and respected housekeeping operations of the 255-room luxury hotel, including coverage for all meeting and dining spaces. • Led a team of 50 associates in the delivery of white glove housekeeping services for the entire facility. Performed inspections to ensure compliance with brand standards and scope of work. • Maintained a high standard of room cleanliness, holding a 98% rating during tenure.• Developed ABC’s of Housekeeping training for all new and existing staff.• Aided in the achievement of a 3% increase in room profitability annually.

Makkah, Saudi Arabia

• Oversaw the housekeeping operations of the 255-room luxury hotel and conference centre, including coverage for all meeting and dining spaces. • Engaged in leading the budgeting, forecasting, financial planning, and guest satisfaction operations.• Developed and implemented an annual training and education schedule that improved quality of service and enhanced guest satisfaction. • Responsible for the department in absence of Executive Housekeeper• Maintained a score of 94% on Associates Engagement Survey and earned a Green ranking in Guest Experience Index (GEI) surveys annually.

Makkah, Saudi Arabia

Makkah, Saudi Arabia

Jeddah, Saudi Arabia

Jeddah, Saudi Arabia